Descripción del empleo
Vision and Values
As Food & Beverage Management Trainee, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others, and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Duties and ResponsibilitiesIn this role, I will assume responsibility for the efficient operation of all tasks to provide exceptional products and services within brand operating standards. My duties will include:
• Ensure the prompt and efficient service required by standards is consistently delivered.
• Ensure all mise-en-place for restaurant service is correctly prepared prior to the opening hour of service.
• Have a strong knowledge of all outlet menus (food and wine) and daily F&B activities, updating this knowledge as necessary.
• Assist with administrative tasks such as scheduling, inventory management, and data entry to support the F&B department.
• Participate in Hosts training sessions and meetings to improve knowledge of operational processes.
• Assist in coordinating events, private functions, and special services across all F&B outlets, ensuring smooth execution.
• Assist in stock-taking and inventory checks to ensure that all F&B supplies are maintained adequately.
• Support the management team in preparing reports on operational performance, guest satisfaction, and financial tracking.
• Actively monitor guest satisfaction, addressing any concerns promptly, and ensure follow-up on any feedback received.
• Collaborate with other departments to ensure cross-functional communication and a seamless guest experience.
• Understand menu prices and actively suggest upselling when appropriate to enhance the guest experience.
• Uphold Six Senses guidelines and standards of service and operation. My performance benchmarks will be maintained and exceeded consistently.
• Strictly adhere to LQA standards and consistently respond to guest feedback and comments.
I understand this is a guideline to the duties and may or may not change during my time in the position.What’s in it for me:
• I will learn and grow with our Six Senses leaders.
• I will be part of our Mission Wellness Program - with plenty activities to discover Six Senses values, mission and vision along with our beautiful properties.
• I will be delighted with the different flavors in our sustainable Host canteen, where I will have access to breakfast, lunch and dinner.
• The hotel Six Senses Ibiza will provide with shared accommodation, where I will share the space with fun and quirky people.
• Locker available.
• Uniform & Laundry.
• I will enjoy two days off for each week of training.
• Internship Allowance.
Skills and Experience To execute the position of Food & Beverage Management trainee, I have the required qualifications, technical skills with proven results. I am a personally involved, visible and proactive host with excellent organizational skills. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer and I have experience and I am able to work in a cross-cultural environment positively.Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel/resort and policies on discounts/food promotion etc.I am familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory. I have an excellent command of written and spoken English. Spanish is a plus.I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.
