1. Recruitment & Onboarding
- Assist in the full recruitment cycle, including job posting, CV screening, and coordinating interviews with HoDs and Hotel Manager.
- Coordinate new hire onboarding, including preparing employment documents, welcome kits, and organizing induction sessions.
- Support the coordination of intern programs, local school events, and HR-related CSR activities.
2. Payroll & HR Administration
- Manage and verify attendance and leave records in the system.
- Collect monthly payroll inputs (overtime, allowances, absences) and support the payroll process.
- Maintain accurate employee records (both physical and digital) and ensure the data is updated for all contract changes.
- Manage the signing and filing of HR documents (contracts, PIT, data protection).
- Handle social insurance, housing fund, and commercial insurance administration.
3. Employee Relations & Culture
- Respond to daily employee inquiries regarding HR policies and personnel administration.
- Assist in the offboarding process, including exit interviews and clearance forms.
- Support the organization of employee welfare activities (birthday parties, team building, festivals) and monthly staff communication meetings.
- Keep the information boards updated with relevant internal and external news.
4. Learning & Development
- Assist in implementing the hotel's annual training plan, coordinating logistics, and tracking attendance.
- Promote the use of the eMelia platform and ensure 100% compliance with mandatory training.
- Support the HR Manager in coordinating the Performance Management process and employee engagement surveys.
5. Compliance & Safety
- Ensure all HR practices comply with local labor laws and internal policies.
- Assist in preparing documentation for HR audits.
- Deliver basic occupational health and safety information to new employees and ensure proper filing of safety training records.
REQUIREMENTS
Qualifications & Requirements
- Education: Bachelor's degree or above in Human Resources, Psychology, Law, or a related field with a specialization in HR.
- Experience: Minimum 1–2 years of experience in HR administration or a similar role. Experience in the hospitality industry is preferred.
- Languages: Fluent in Bahasa Melayu / Bahasa Malaysia and advanced English (both written and verbal).
- Technical Skills: Proficient in Microsoft Office.
- Competencies: Highly organized with the ability to prioritize tasks, strong attention to detail, high level of confidentiality, and excellent communication and coordination skills.
