VIP Waitress at NYX, Dubai

NYX is hiring a VIP Waitress in Dubai, United Arab Emirates.

About the Role

As a VIP Waitress, you will be responsible for delivering a highly personalized and attentive level of service to VIP and high-profile guests. You will ensure every interaction is handled with discretion, professionalism and attention to detail while maintaining the highest service standards throughout the guest experience.

Responsibilities

• Provide attentive and personalized service to VIP and high-profile guests

• Build strong relationships with regular and VIP clientele

• Take and deliver food and beverage orders accurately and efficiently

• Maintain detailed knowledge of the menu, beverages and venue offerings

• Anticipate guest needs and provide a discreet, proactive service

• Handle special requests and guest preferences with professionalism

• Maintain awareness of VIP reservations, guest preferences and special occasions

• Handle guest concerns professionally and ensure effective service recovery

• Maintain a polished and professional presence throughout service

• Support the wider team during busy and peak service periods

• Maintain the highest standards of service, presentation and guest confidentiality

Requirements

• Previous experience as a VIP Waitress, Waitress or in a similar role within a high-end hospitality environment

• Experience working with VIP, high-profile or discerning clientele

• Previous experience within premium restaurants, luxury hotels, lifestyle or nightlife concepts

• Strong knowledge of food and beverage service

• Excellent communication and interpersonal skills

• Fluent in English; additional languages are advantageous

• Confident, polished and well-presented

• Discreet, professional and highly guest-focused

• Able to remain calm and attentive in a fast-paced, high-volume environment

• Strong attention to detail and ability to anticipate guest needs

• Flexible to work evenings, weekends and during peak periods

• Currently based in Dubai or willing to relocate

What We Offer

• Competitive salary

• Work visa and medical insurance

• 30 days paid annual leave

• Employee discounts across our venues

• Joining flight ticket for international applicants, plus return tickets to home country annually or biennially depending on position

• Opportunities for growth, learning and development

• 2 days off weekly

• Meals on duty

Who Are We?

Established in 2011, Fundamental Hospitality is a UAE-born company that unifies the region’s leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, while exporting them to key cosmopolitan cities around the world.

Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, with a portfolio that includes globally acclaimed concepts such as GAIA, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises including Scalini Dubai, Scalini Riyadh, Cipriani Dubai and Cipriani Dolci UAE.

Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion into the GCC, Europe, UK and USA.

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