Business Development Manager - Corporate

Role Overview

The Sales Development Manager, New York, is a high-impact individual contributor responsible for growing MHI's corporate travel revenue in the greater New York metropolitan area and across assigned national accounts. This role requires a hunter mindset combined with consultative account management skills. The ideal candidate is a self-starter with deep knowledge of the New York corporate travel landscape, a strong existing network across TMCs and corporate travel buyers, and the drive to open new doors while deepening existing relationships.

 

Key Responsibilities

• Drive new business development across the Strategic and Advance account tiers — targeting North American corporations and TMC partners
• Execute the annual RFP process for all assigned accounts, ensuring MHI properties are included as preferred partners across all RFP cycles
• Implement Systematic Account Management (SAM) principles across the assigned portfolio — including multi-contact relationship mapping, Quarterly Business Reviews, and tailored hotel-brand matching
• Maintain Salesforce CRM as the primary tool for account management — with full profile completion, activity logging, pipeline accuracy, and contact documentation
• Execute the individual Action Plan on time and to completion, with full accountability for activity milestones and engagement goals
• Develop and grow the Advance account pipeline — converting new prospects to Strategic tier partnerships
• Represent MHI at key industry events including GBTA, NYC-based corporate travel summits, and partner-organized events
• Coordinate with MHI properties globally to align hotel capabilities with client travel needs and preferred rate negotiations
• Support small-to-midsize corporate group business across the territory in coordination with hotel group sales teams and MICE sales team
• Provide regular reporting to the Head of Corporate Travel Sales on account performance, pipeline status, and market intelligence

 

Required Qualifications

• 4–7 years of experience in corporate hotel sales, TMC business development, or B2B travel technology sales
• Proven track record of new account acquisition and market penetration in competitive corporate travel environments
• Deep familiarity with the New York corporate travel landscape — including key corporate headquarter accounts, industry contacts, and TMC relationships
• Proficient in Salesforce CRM; experience with Cvent, Lanyon, or similar RFP and sales intelligence platforms
• Strong understanding of the corporate RFP process and preferred hotel programs
• Excellent communication, presentation, and relationship management skills

Entrepreneurial mindset — self-managed, initiative-driven, and highly accountable