Groups Sales Coordinator - Kimpton Vividora Barcelona

Descripción del empleo

What’s the job? As Groups Coordinator you will coordinate the reservations, room blocks and contracts for large groups. You’ll report to the Assistant Commercial Director & Commercial Director. Your day-to-day • Manage and coordinate all group requests (corporate, incentives, conferences, weddings, and social events). • Prepare and send quotations, contracts, and personalized proposals in accordance with hotel standards. • Coordinate with internal departments (banquets, F&B, rooms, housekeeping, front office, revenue management) to ensure flawless execution of events. • Accurately produce and revise all sales contracts, rate agreements, and banquet / catering event orders. • Follow up on group payments, deposits, and invoicing in line with hotel policies. • Monitor compliance with contractual deadlines and cancellation policies. • Update the hotel management system (PMS/CRM) with reservations, changes, and group logistics details. • Conduct site inspections with prospective clients and attend planning meetings. • Maintain the highest service and hospitality standards in line with a five-star property. • Achieve personal and team goals as assigned. • Maintain group blocks, rooming lists, and reservations in the system. • Work closely with other hotel departments to facilitate services agreed upon by the sales office and clients. • Negotiate guest room rates, meeting room rentals, function space, and/or hotel services within approved booking guidelines. • Follow up with clients regularly before, during and after departure to ensure satisfaction and secure future bookings. • Prepare for each group’s arrival, prepare group history, billing information, deposits, filing, VIP information, correspondence, etc.; interact with booking contacts as needed. Correctly record group rooms and revenue in the property management system. • Support the Director of Sales in commercial strategies and group acquisition campaigns.

Requisitos