Job description
**** UNPAID INTERNSHIP ****
About Yurbban Hospitality Group
At Yurbban, we don’t just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.
Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.
Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.
We’re Looking for a PBX - Internship Program
Responsibilities:
• Learn and assist in Front Desk Operations: Support check-in/check-out processes, guest inquiries, reservations, and daily reporting.
• Learn and assist in Guest Experience Management: Collaborate with departments to ensure consistent service quality and guest satisfaction.
• Learn and assist in Cross-Department Collaboration: Work with multiple hotel teams to understand overall operations and how management decisions impact results.
Requirements:
• Interest in hotel operations and management, with a passion for hospitality.
• Currently studying Hospitality, Tourism, Business, or related fields.
• Able to sign a professional internship agreement.
• Strong organizational and time-management skills to handle multiple tasks.
• Empathy and excellent communication skills for interacting with guests and team members.
• Proactive attitude and commitment to continuous improvement.
• Professional level of Spanish is a plus.
Schedule: Availability to work Part-time (up to 20 hours/week) based on your school schedule, Monday to Friday and Weekends.
Work Location: Miami South Beach, FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: unpaid-Internship
What We Offer:
• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Join Yurbban Hospitality Group!
