Job description
Front Office Intern – Grand Hyatt Lanzarote Playa Dorada Resort & Spa
Location: Playa Blanca, Lanzarote, Spain
Department: Rooms Division / Front Office
Duration: 3–6 months (Flexible start dates)
Perks: Accommodation Included + Meals + Competitive Stipend
The Experience
Are you ready to kickstart your career in paradise? At Grand Hyatt Lanzarote Playa Dorada Resort & Spa, we don’t just provide a stay; we create "Unlimited-Luxury®" memories. As a Front Office Intern, you will be the face of our resort, welcoming international guests to the volcanic beauty of Lanzarote and ensuring their experience is nothing short of extraordinary.
Your Role
Working in the Front Office is the heartbeat of the resort. You will learn the art of 5-star service by:
• Creating a First Impression: Assisting with seamless check-ins and check-outs, ensuring every guest feels like a VIP from the moment they arrive.
• Personalizing Stays: Handling guest inquiries, providing local recommendations, and coordinating special requests to exceed expectations.
• Mastering Operations: Gaining hands-on experience with premium Property Management Systems (PMS) and luxury hospitality standards.
• Multicultural Communication: Interacting with guests from all over the world, sharpening your language skills in a professional environment.
• Problem Solving: Learning how to handle challenges with grace, empathy, and a "can-do" attitude.
What We’re Looking For
• The Vibe: You are charismatic, proactive, and have a genuine passion for making people smile.
• The Skills: Currently enrolled in a Hospitality, Tourism, or Business degree.
• The Languages: Fluency in English and Spanish is essential. Knowledge of German, French, or Italian is a huge plus!
• The Mindset: A team player who thrives in a fast-paced, luxury environment and wants to learn from the best in the industry.
Why Join Us?
• Live Where You Work: Forget the commute! We provide comfortable staff accommodation right here in Lanzarote.
• Full Board: Enjoy high-quality meals at our staff restaurant.
• Career Launchpad: Gain a prestigious name on your CV and potential future career opportunities within our global hotel group.
• Island Life: Spend your days off exploring stunning beaches, volcanic landscapes, and the vibrant culture of the Canary Islands.
