Job description
Assistant Restaurant Manager
About Meliá DurrësLocated on the stunning Albanian coastline, Meliá Durrës is part of Meliá Hotels International, a global leader in hospitality with a passion for service, innovation, and sustainability. Our hotel blends Mediterranean charm with modern luxury, offering guests unforgettable experiences and professionals a dynamic environment to grow. Job MissionAs Assistant Food & Beverage Manager, your mission is to ensure the profitability and smooth operation of the F&B department through strategic planning, service excellence, and team leadership. You’ll play a key role in delivering exceptional guest experiences, aligning with brand standards, and driving innovation and sustainability across all outlets.What You Will DoYou will support the F&B Manager in leading operations across all outlets, ensuring quality, consistency, and profitability. Your main responsibilities include:
• Implement F&B Methodology
• Ensure standards for products, service, and orders are followed across all outlets.
• Create action plans to roll out new methodologies.
• Drive Operational Excellence
• Monitor daily costs, revenues, and KPIs.
• Analyze service performance (breakfast, restaurant, room service, events) and optimize accordingly.
• Collaborate Across Departments
• Work closely with Rooms Division, Marketing, Revenue, and Kitchen teams to align F&B strategy with hotel-wide goals.
• Coordinate pre- and post-event reviews to improve service delivery.
• Control and Analyze Financials
• Support P&L management and budget compliance.
• Conduct cost/revenue ratio analysis and monitor productivity KPIs.
• Ensure Service Quality
• Maintain consistency in service and presentation formats.
• Ensure all team members are trained and aligned with procedures.
• Innovate and Improve
• Recommend process improvements and foster creativity.
• Monitor guest feedback and implement action plans for continuous improvement.
What We Are Looking ForWe’re seeking a passionate and strategic leader with:
• Education: University degree in Tourism, Hospitality, or related field.
• Languages: Advanced English; other languages are a plus.
• Experience: Minimum 2 years as a Restaurant Manager or similar leadership role, preferably in an international hotel chain.
• Skills & Knowledge:
• Strong command of Office 365
• Deep understanding of hotel and F&B operations
• Creativity, innovation, and service orientation
• Strategic thinking and cross-functional collaboration
• Knowledge of Health, Safety & Hygiene standards
