Agente de Booking

In Out Barcelona Tours

Barcelona, Barcelona, Spain

20/08/25

Characteristics

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Job Description

*Be in charge of oral and written communication with the clients, building a trustworthy communication relationship.

*Create effective communication with the tour guides.

*Making the required transport reservations.

*Booking tourist attractions’ tickets, as well as booking venues for our tours that include food tasting.

*To maintain and reassure the relationships with the actual suppliers, and be open to finding new ones.

*Work with FareHarbor our channel manager software

*Working closely with the several departments of Operations and Product in order to increase operational excellence.

*Maintain and improve the products published in the OTAs.

*Development of new products and keeping existing products updated.

Requirements

Minimum Qualifications: Diplomatura
Experience: No requerida
Professional Category: Empleado
Residence Permit: UE

-Graduated with a Tourism Degree or similar.

-Residence in Barcelona and its surroundings, Catalonia, Spain.

-Professional category of employee.

-Equivalent level of English as a C1 or higher, and equivalent level of Spanish as a C2 or native.

-Be capable of carrying out multi-tasking work.

-To be someone that has a proactive and open personality.

-To be motivated, passionate, and able to establish good relationships with customers.

-To domain verbal and written language skills.

-Ability to build effective relationships with suppliers.

-To have the capacity of making use of a Channel Manager.

-Capability to quickly understand a problem and develop workable solutions.

-Empathise and identify with our mission, vision, and values.

-To be organized: plan well and prioritize work.

-Pay attention to detail and ability to interpret information, making sound recommendations.

-Embrace change, willing to understand and work with newly added features/tasks.