Room Attendant - Empregado de Andares - ME Lisbon

Job Description

ME Lisbon is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers.

Your mission: perform daily cleaning and tidying of guest rooms, as well as report any damage or issues to your immediate supervisor.

What You Will Do

• Perform cleaning and preparation of guest rooms as well as common areas, ensuring the good condition of the facilities and furniture, using the necessary cleaning products, tools, and materials.
• Check the daily functioning of all room facilities, electrical appliances, and equipment in general.
• Change bed linens according to procedures.
• Provide and replenish rooms with necessary amenities and supplies. 
• Report any anomalies, damage, or malfunctions detected, describing them in detail so they can be repaired following the established procedures.
• Organize and maintain the office and cleaning cart in perfect order and cleanliness, keeping track of the stock of supplies, linens, and materials according to established procedures.
• Return any items left behind by guests to the Housekeeping Manager
• Check and verify the status of rooms to ensure there is no discrepancy with the system.
• Inspect vacant rooms assigned for check-in.
• Comply with department-specific regulations and those related to occupational health and safety within the cleaning area.
• Participate in department meetings, offering suggestions to improve management and organization.

What We Are Looking For

• Minimum 1 year of experience in the role.
• Good level of Portuguese
• Quality and customer service oriented.

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