Position summary:
To ensure that ME Dubai team lives and promotes the ME Brand essence, maintain a good relationship with all the departments, coordinates all the requirements of the VIP guests, and perform necessary assigned tasks and responsibilities. To assist and lead the team in the implementations of the department’s values and procedures. To be a support for the management team and play a vital role in daily operational/complain issues.
- Is aware of all operational information
- Is fully knowledgeable of the daily results and events in the hotel (Occupancy, average room rate, groups and conventions in house, VIPs, Market Metrix results)
- Responsible of handing assigned work in on time, ensuring high quality and excellence
- Has optimum knowledge of the brand, understands and appreciates its mission, lives and breathes its culture and is a welcome of its Aura. Expresses enthusiasm, energy and positive vibes within the organisation and always acts according to company ethics and values.
- Is able to review public areas and ensure the perfect Aura at all times from clear guidance and training from the Aura Manager.
- Is in constant movement around the hotel and creates the ultimate connection with the guest and the property.
What are we looking for:
- Minimum two years experience in a similar role.
- Fluent in English. Other languages are a plus.
- Great communication skills and a symaptic attitude
- Dominates Microsoft Office
- Outgoing and creative personality
