Job description
MISSION: Responsible for complying with the budget of hotels in their designated segment or geographical areas with a vision of the area of origin business. Capture, develop and retain those accounts and carry out the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined in the hotel's Business Plan.
What will you have to do?
• Capture, develop and retain those accounts and carry out the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined in the hotel's Business Plan
• Support the preparation of budgets for the assigned segment and/or the assigned markets and sectors, as well as in the preparation of the hotels’ Business Plan
• Monitor objective compliance of the accounts under your direct responsibility, as well as of the Key, Strategic and Advanced accounts that are potential for the hotel, coordinating the monitoring of the latter with your Account Managers
• Develop and execute the actions established in the sales action plan to achieve and exceed the quantitative and qualitative objectives defined for the segment, geographical area or sectors assigned to your portfolio
• Promote the hotel, as well as MHI's global programmes and tools such as MeliáPro Rewards, TravelLabs, etc.
• Receive and manage requests from business customers (from your assigned segments, geographical areas, sectors) and respond (coordinate with the Account Manager in case of an assigned account)
• Responsible for the preparation and implementation of Corporate RFP's, TT.OO Contracts, MICE Agreements, etc... and negotiation directly with the customer or through the Account’s Manager. Prepare the Business Cases necessary for the acquisition of new accounts
• Detection of new business opportunities in traditional markets in the different business segments and prospecting for accounts in new potential markets for the destination, directly at the source, or with the help of DMCs or tourism organisations
• Attend assigned events and sales actions organised by third parties or organised by MHI
• Participate in the preparation and implementation of the pre-opening Action Plan for the hotel
What are we looking for?
• Minimum 2/3 years of experience in the role
• High Level of English and the knowledge of a second language will be a plus.
• Knowledge and business B2B, Corporate and MICE contacts.
• Great ability to communicate and negotiate
• Hands-on and results oriented.
• Customer service and analytical skills.
• Availability to travel.
