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Publicada el 29/10/25

Reservation Agent (m/w/d), Berlin

Meliá Hotels International

Berlin, Germany

1 vacancy

0 people applied to this job

Job description

Latest 24h

Permanent

Reservation Agent

Your Task: • Acceptance and processing of individual reservations for the two hotels INNSiDE by Meliá Berlin Mitte (4 stars) and for the Hotel Meliá Berlin (4 stars superior) • Acceptance of individual reservations and company bookings online, offline and by telephone • Dealing with our Central Reservation System and the PMS Opera Cloud • Checking availability and entering reservations • Communicating with customers and guests and processing requests and inquiries • Correspondence and filing • Checking and processing cancelations • Reservation control and arrival checks • Close cooperation with the front office, sales and revenue management departments Your Profil: • You have completed vocational training in the hotel industry or have similar qualifications in customer service • You are service-oriented and have a high level of quality awareness • You are a team player and enjoy sitting in an office with several colleagues • You are resilient and flexible • You have a confident and friendly manner, also on the phone • You communicate very well in German and English; further language skills are advantageous • You are confident in using Outlook and modern hotel and reservation software

Requirements

Experience

Not required

Residence

Indifferent

Minimum degree

None of the above

Report offer

About the company

Meliá Hotels International

Palma de Mallorca, Spain

Hotel Chain

Website

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

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