Hotel Management Consultant

Barceló Hotels & Resorts es la marca de una de las 30 mayores compañías hoteleras a nivel mundial. Una marca internacional tanto para hoteles vacacionales como de negocios con un posicionamiento medio y medio-alto dentro de las diferentes localizaciones donde se ubica. Sus hoteles son diferentes, adaptándose a las peculiaridades de cada país o zona y siempre manteniendo buenos estándares de calidad y servicio. Hoteles donde siempre hay algo que produce nuevas sensaciones. Puede ser la comida, la animación, la variedad de instalaciones y servicios, el trato personal o la autenticidad y el conocimiento del lugar.

<ul><li><h2>Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida, y en concreto :</h2></li></ul><div><div><div><div><ul><li><h2>Formalizar las llegadas check in y bienvenida de clientes</h2></li><li><h2>Formalizar las salidas (check out ) y despedida de cliente</h2></li><li><h2>Atención al cliente tanto personal como telefónica, durante toda la estancia</h2></li><li><h2>Funciones de conserjería y consigna</h2></li><li><h2>Revisión de reservas</h2></li><li><h2>Auditoría nocturna</h2></li><li><h2>En general otras tareas encomendadas por el jefe de recepción</h2></li></ul></div></div></div></div>

Recepcionista - Barceló Marbella

importante cadena hotelera selecciona Jefe/a de Recepción para hotel en Portinatx, Ibiza

Entre las funciones a realizar estarían las detalladas a continuación:

• Supervisar y controlar del departamento.
• Maximizar el beneficio y los márgenes, alineados a los presupuestos marcados por la Compañía.
• Dirigir, formar, seguir y controlar a los recepcionistas, los conserjes y de los agentes de reservas.
• Garantizar que se realicen de manera correcta los procesos de check in y check out, así como la asignación de las habitaciones.
• Planificar de las reservas.
• Dar la bienvenida a los huéspedes importantes y asegurar el bienestar durante su estancia.
• Estar al cargo de un continuo seguimiento del huésped y la relación con el mismo durante su estancia.


Jefe/a de Recepción

Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América.
Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. 

Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.

Candidatura Espontânea (M/F) - Tivoli Oriente Lisboa Hote

Enmarcado en el impresionante entorno de Puerto Portals, Mandarin Oriental Punta Negra fusiona a la perfección un lujo sutil y emocional con la belleza natural de Mallorca. Celebra la esencia de la isla a través de experiencias a medida, viajes culinarios dinámicos y un bienestar rejuvenecedor, diseñados para sumergirte en la vibrante atmósfera y las extraordinarias propuestas que Mallorca tiene para ofrecer.

Mandarin Oriental Punta Negra, Mallorca is looking for a Director of Restaurants, Bars &amp; Events to join our Food &amp; Beverage team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.  About the jobAs the Director of Restaurants, Bars &amp; Events at Mandarin Oriental, Punta Negra, you will lead the overall strategy and operations of the hotel’s food and beverage outlets, including our restaurants, bars, in-room-dining and banqueting / catering. This role is focused on delivering exceptional culinary experiences to both hotel guests and high-profile external visitors. You will be expected to drive significant business from external guests, leveraging your strong industry connections and personal network. This position demands a hands-on approach, as you will become the face of our dining venues, building relationships with the island’s influential figures and ensuring that our offerings maintain the highest standards.  As Director of Restaurants, Bars &amp; Events, you will be responsible for the following duties:<ul><li>Leadership and Oversight: Oversee the daily operations of all F&amp;B outlets, ensuring the highest standards in product quality, guest service, and operational efficiency. Manage the pre-opening, opening, ongoing operation, and closing of all areas post season.</li><li>Business Development: Drive the restaurant’s success by attracting external clientele, particularly from the luxury segment, and leveraging industry relationships, social networks, and innovative marketing strategies. Collaborate with Sales and PR teams to manage and execute the annual promotional schedule and create targeted programs to enhance profitability and brand image.</li><li>Financial Management: Oversee a significant F&amp;B budget. Monitor costs, control expenses, and ensure profitability through strategic financial planning, cost management, and ongoing financial performance analysis.</li><li>Quality Control &amp; Guest Satisfaction: Continuously monitor and analyse key performance metrics (such as LQE &amp; MO Pillars) to optimise product quality, service levels, guest satisfaction, and operational efficiency. Ensure high standards in hygiene, cleanliness, and overall guest experience.</li><li>High-Volume Experience: Successfully manage multiple high-profile restaurant operations and large-scale events, ensuring flawless service and operational efficiency even during peak volumes.</li><li>Collaboration with High-Profile Chefs: Work closely with Michelin-starred chefs and luxury partners (e.g., Denny Garcia, Nobu Matsuhisa) to enhance the culinary offerings, positioning the brand as a leader in the luxury F&amp;B space.</li><li>Training &amp; Development: Lead, mentor, and develop your team, ensuring they consistently deliver exceptional service. Focus on training programs that foster continuous improvement and maintain a highly skilled, motivated workforce.</li><li>Guest Relations &amp; Brand Ambassador: Act as the face of the F&amp;B operations, building strong relationships with VIP guests and being the primary point of contact for bookings and inquiries. Ensure a personalised experience for loyal clientele and exceed their expectations at every opportunity.</li><li>Marketing &amp; Social Media Engagement: Drive brand awareness through innovative social media strategies, engaging guests and encouraging feedback. Analyse the effectiveness of digital campaigns and guest engagement to increase revenues and enhance brand visibility.</li><li>Market Research &amp; Competitor Analysis: Regularly assess competitor operations and industry trends globally and locally to stay ahead of the curve. Identify opportunities for continuous improvement, ensuring that the hotel remains a leader in the luxury F&amp;B market.</li><li>Public Relations &amp; Promotions: Participate in public relations and promotional activities that enhance the image and profitability of the hotel’s F&amp;B department. Work alongside the PR team to implement initiatives that reinforce the brand&#39;s prestige.</li></ul>Technical Skills<ul><li>Extensive Experience: A minimum of 10 years in the F&amp;B industry, with at least 6 years in senior roles managing high-volume, high-profile restaurant operations, particularly within luxury environments focused on quality and guest satisfaction.</li><li>Proven Track Record: Demonstrated success in managing large-scale, high-profile restaurant operations, working with top-tier chefs and luxury brands, and driving business growth.</li><li>Financial Acumen: Strong financial expertise, with a proven ability to manage large budgets, control costs, and drive profitability through strategic financial planning and cost control measures.</li><li>Leadership &amp; Management Skills: Exceptional leadership and organisational skills, with the ability to manage a large, diverse team in a fast-paced, high-pressure environment. Proven decision-making, planning, and analytical capabilities.</li><li>Strategic Business Development: Experience in developing and executing strategic business and F&amp;B plans that drive growth, profitability, and brand recognition.</li><li>Change Management: Ability to lead and facilitate change in the working environment, focusing on continuous improvement and enhancing operational efficiency.</li><li>Communication &amp; Networking: Excellent communication and interpersonal skills, with the ability to build strong relationships with high-net-worth individuals, influential guests, and internal stakeholders.</li><li>Multicultural Competence: Experience in managing multi-cultural teams and working in diverse environments, ensuring positive engagement with staff and guests from different backgrounds.</li><li>Guest-Centric Focus: Strong ability to lead a guest-focused environment, ensuring personalized experiences that exceed expectations.</li><li>Language Proficiency: Fluent in English, Spanish not mandatory but a plus, enabling effective communication across diverse teams and with international clientele.</li><li>Prioritisation &amp; Organisational Skills: Strong prioritisation and organisational skills to meet deadlines and ensure effective project execution.</li></ul>As Director of Restaurants, Bars &amp; Events, we expect from you:Experience and education<ul><li>Bachelor’s degree in Hospitality Management or similar preferred</li><li>Minimum 10 years working experience with at least 6 years of Food and Beverage experience.</li><li>Minimum 4 years working experience in a luxury hotel operation in a similar supervisory capacity.  </li></ul>Our commitment to you <ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.  </li></ul>We’re Fans. Are you?

Director of Restaurants, Bars & Events

Ayudamos a restaurantes, hoteles y grupos de restauración a construir equipos sólidos y negocios más rentables a través de servicios de selección de personal, formación y consultoría 360° para hostelería.

<h2>¡Únete a nuestro equipo como JEFE/A DE SALA 30-40 HORAS!</h2>En Cami Crew, buscamos un líder excepcional para dirigir y coordinar el servicio en sala de un restaurante de alta calidad. Si tienes pasión por la hostelería, experiencia en gestión de equipos y te interesa marcar la diferencia en cada experiencia gastronómica, ¡te estamos buscando!<h3>¿Qué buscamos en ti?</h3><ul>
</ul><li>¿Tienes experiencia previa como jefe de sala en restaurantes de renombre?</li>
<li>¿Sabes liderar, motivar y coordinar equipos con éxito?</li>
<li>¿Posees habilidades de organización y enfoque en el cliente?</li>
<li>¿Tienes un enfoque hacia la excelencia y te adaptas bien a situaciones bajo presión?</li>
 Si has respondido sí, queremos conocerte.<h3>¿Qué te ofrecemos?</h3><ul>



 </ul><ul>
<li>Contrato de 30 a 40 horas semanales con horarios flexibles.</li>
<li>Dos días consecutivos de descanso semanal.</li>
<li>Oportunidades reales de crecimiento y formación profesional.</li>
<li>Ambiente laboral inclusivo y dinámico.</li>
<li>Salario Competitivo.</li>
<li></li>
</ul><ul>
</ul>Si estás listo/a para unirte a nuestro equipo y llevar tu pasión por la hospitalidad al siguiente nivel, ¡envíanos tu CV y sé parte de nuestra familia en Cami Crew!

JEFE/A DE SALA CON EXPERIENCIA | 30-40 HORAS

Grupo Ibersol es una cadena de hoteles y apartamentos española. Dispone de hoteles en la Costa Dorada, Costa Brava, Sitges, Costa del Sol, Valladolid y apartamentos en la Costa Dorada.

Hotel situado en Torremolinos necesita, incorporar a su equipo, personal para el departamento de recepción.

Algunas de sus funciones serán:

• Check in/out
• Atención al cliente
• Facilitar información de los servicios del hotel y actividades de ocio local y atender al cliente durante su estancia (entrega mensajes, servicio despertador, gestión de quejas y sugerencias, reserva de entradas, etc.)
• Atención telefónica y vía email de las peticiones de clientes.
• Facturación, control de cajas.
• Revisión diaria de las llegadas y salidas del día. Asignación de llegadas del día y atenciones VIP.
• Coordinación con el resto de departamentos
• Planificación y seguimiento de reservas.
• Realizar las gestiones relacionadas con la ocupación y venta de los servicios y productos del hotel.


Recepcionista de hotel

HOTEL DE 5 *, DE GRUPO INTERNACIONAL, NO CENTRO DE LISBOA

Procuramos um colega apaixonado pela hotelaria e pelo contato interpessoal, com capacidade de escuta, apurado sentido comercial e gosto pela negociação e diplomacia.
Ao se juntar à nossa equipe como Rececionista, será parte fundamental do nosso hotel localizado na deslumbrante Avenida da Liberdade, atendendo os hóspedes, realizando check-ins e check-outs, fornecendo informações sobre as instalações do hotel e os arredores, e garantindo um atendimento cordial e eficiente. Além disso, irá gerir reservas, lidar com pagamentos e faturamento, e auxiliar em solicitações especiais dos hóspedes.

Rececionista para hotel de 5* em Lisboa

UMA EXPERIÊNCIA TAILOR-MADE COM ATENÇÃO ÀS NECESSIDADES E ESPECIFICIDADES DE CADA UNIDADE HOTELEIRA. GARANTINDO QUE OS OBJETIVOS DOS PROPRIETÁRIOS SEJAM CUMPRIDOS E SUPERADOS.

Queres pertencer a um projeto dinâmico e inovador em plena fase de abertura ?A AHM é uma empresa de gestão hoteleira com projetos novos em todo o país. Estamos a recrutar para a função de Front Office Manager (M/F) para a nossa nova abertura em Lisboa, DoubleTree Lisbon Airport.Principais responsabilidades:· Liderar, coordenar e supervisionar a equipa de Front Office;· Garantir uma experiência de check-in, check-out e atendimento ao cliente eficiente, profissional e personalizada;· Assegurar o cumprimento dos standards da marca e dos procedimentos operacionais;· Gerir reservas, pedidos especiais, upgrades, reclamações e situações operacionais do dia a dia;· Trabalhar em articulação com Housekeeping, Reservas, Sales, F&amp;B, Manutenção e Direção;· Garantir a correta gestão de caixa, faturação, pagamentos e fecho diário;· Acompanhar indicadores de performance, satisfação do cliente, reviews e oportunidades de melhoria;· Promover ações de upselling e maximização de receita na receção;· Organizar escalas, briefings, formação e acompanhamento da equipa;· Apoiar a implementação de SOPs e processos durante a fase de pré-opening;· Garantir a correta utilização dos sistemas operacionais do hotel, nomeadamente PMS Opera;· Assegurar uma comunicação clara e eficiente entre turnos;· Resolver reclamações e situações de cliente de forma profissional, rápida e orientada para a solução;· Garantir uma operação preparada para o ritmo e exigência de um hotel de aeroporto.O que procuramos:· Dinâmica na gestão da operação com os diferentes perfis de clientes, estadias, tripulações, corporate e grupos;· Experiência em aberturas de hotéis e conhecimento de PMS Opera is a plus.O que oferecemos:<ul><li>Vencimento competitivo;</li><li>Integração num ambiente jovem e dinâmico;</li><li>Crescimento e desenvolvimento profissional;</li></ul>A tua próxima oportunidade está aqui. Candidata-te a um Grupo dinâmico e em crescimento e vem fazer parte da nossa equipa!

Looking for a Hotel Management Consultant job in Islas Baleares?We've got you!

Recepcionista - Barceló Marbella

Jefe/a de Recepción

Candidatura Espontânea (M/F) - Tivoli Oriente Lisboa Hote

Director of Restaurants, Bars & Events

JEFE/A DE SALA CON EXPERIENCIA | 30-40 HORAS

Recepcionista de hotel

Rececionista para hotel de 5* em Lisboa

Front Office Manager (M/F) - DoubleTree Lisbon Airport

Recepcionista - Barceló Marbella

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