Job description
Located in the heart of Lisbon, ME Lisbon is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers.
Mission: As a Rooftop Supervisor, you will lead by example, overseeing the daily operation of the rooftop restaurant and pool area. You will ensure service excellence, maintain high-quality standards, and deliver personalized guest experiences.
What will you do?
• Lead the rooftop operation with energy and precision, delivering seamless, high-end service at every moment.
• Ensure the space is always impeccable, from ambiance to detail, fully aligned with ME’s luxury lifestyle standards.
• Take ownership of stock, equipment, and daily readiness, keeping everything sharp, efficient, and guest-focused.
• Create unforgettable guest experiences, confidently handling feedback and turning every interaction into a positive moment.
• Inspire and energize the team on the floor, driving performance through collaboration, presence, and example.
• Bring consistency to excellence by ensuring all procedures, checklists, and brand standards are flawlessly executed.
What are we looking for?
• A dynamic supervisor with experience in luxury or lifestyle hospitality, ideally in rooftop or vibrant F&B concepts.
• Confident in fast-paced, multi-outlet environments, balancing restaurant and pool/lounge operations.
• Strong focus on delivering memorable, high-quality experiences.
• Solid F&B knowledge, with a sharp eye for hygiene, safety, and operational excellence.
• Fluent in Portuguese and English; additional languages add to the experience.
