Looking for a Assistant Head of Reception job in Kreisfreie Stadt Berlin?We've got you!

Your Task: • You will be the first point of contact for our guests and will act as their contact person and advisor throughout their stay • You will be responsible for checking guests in and out# • You will be jointly responsible for general correspondence with all departments within the hotel and for ensuring a smooth shift handover • You will process reservations in day-to-day business and, in the absence of the reservations department, take room reservations and enter them into the system Your profile: • Good knowledge of Opera Cloud • Good German and English skills, Spanish desirable • Good knowledge of Opera and MS Office is required • Very good communication skills and empathy • Experience at the reception desk is desirable • Structured and independent way of working • Strong team spirit • Strong guest orientation • You have excellent manners and very good hosting skills • You are motivated when your guests feel well taken care of and you are happy to go the extra mile for your guests to make their stay as pleasant as possibleYou have an open and friendly nature

Requirements

Experiencia

Not required

Residencia

Indifferent

Titulación mínima

No Qualifications

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About the company

Meliá Hotels International

Palma de Mallorca, Spain

+4 empleados

Others

Website

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

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