General Manager Marrakech (H/S/T)

Job Description

We're Hiring: GENERAL MANAGER – TCH Marrakech Medina

Ready to lead a hostel with real traveler vibes in the heart of the Marrakech Medina? We’ve got an exciting opportunity just for you!

At The Central House, we’re on a mission to create unforgettable experiences across borders — with locations in Spain, Portugal, Istanbul and Morocco, and more coming soon! Now we’re looking for a rockstar General Manager to lead our vibrant hostel in Marrakech.

If hospitality is your thing, you love managing teams, and you believe that community makes everything better — keep reading. This might be your next adventure.

Who We Are
We’re a Spanish-born hostel chain with a global soul. At TCH, we don’t just provide beds — we create buzzing spaces where people from all over the world connect, explore, and make memories. Our hostels are full of energy, great vibes, and incredible stories waiting to happen.

What You’ll Do as General Manager
You'll be the captain of the ship — keeping things running smoothly while building a warm, welcoming, and fun atmosphere for guests and staff alike. Here’s a snapshot of your day-to-day:
Manage the hostel and its bar (a key space for our community!).
Take care of budgets, monitor performance, and make things more efficient.
Review business activities and drive better financial results.
Set goals, forecast results, and report to HQ in Madrid.
Develop strategies to take the hostel to the next level.
Boost sales, brand reputation, and team productivity.
Oversee purchasing and supplier relations.

What We’re Looking For
We’re searching for someone with tons of energy and genuine passion for hospitality. Someone who:
Has excellent communication skills.
Is a proactive problem-solver with great attention to detail.
Has experience working with different kinds of travelers and groups.
Loves working with people and brings a positive, collaborative vibe.
Believes creating unforgettable guest experiences is what really matters.

What You Bring
Previous experience as a General Manager or in a similar hospitality leadership role.
A high school diploma or equivalent (hospitality-related education is a plus!).
Strong spoken and written English (extra languages? Yes, please!).
Experience with MEWS or similar PMS is highly valued.

What You’ll Get
A fun, energetic work environment where no two days are the same.
The chance to grow with a dynamic, international company.
Discounts across all our hostels, for you and your friends and family.

---