Restaurant Manager - Melia Durres

Job Description

About Meliá Durrës

Meliá Durres is a luxurious beachfront hotel offering exceptional hospitality and breathtaking views of the Adriatic Sea. With a focus on delivering memorable guest experiences, the hotel combines elegant design, world-class amenities, and a vibrant team culture to create a standout destination in the region.

Job Mission

The Restaurant Manager at Meliá Durres is responsible for organizing and overseeing the daily operations of the hotel’s restaurants. This role ensures the delivery of high-quality service, supports the achievement of financial and operational goals, and contributes to a positive working environment. The Restaurant Manager plays a key role in enhancing the guest dining experience, optimizing team performance, and aligning with the hotel’s brand standards and sustainability values.

What You Will Do

• Restaurant Operations Management: Implement service standards and manage restaurant methodology, including product knowledge, menu planning, inventory control, and supplier coordination. Ensure VIP procedures are followed and facilities are well-maintained.
• Team Leadership & Scheduling: Manage and develop the restaurant team, prepare work schedules, and ensure team members are trained on product knowledge and service expectations. Monitor productivity KPIs and labor costs.
• Service Quality & Guest Experience: Oversee daily service operations, participate in briefings, and ensure timely execution of events and service orders. Monitor guest feedback from platforms like ReviewPro and implement action plans for improvement.
• Financial Oversight: Support budget planning and forecasting, monitor departmental financial performance, and ensure cost control through efficient ordering and inventory management.
• Health & Safety Compliance: Ensure compliance with HACCP standards, occupational health and safety procedures, and cleanliness protocols. Plan and supervise regular deep cleaning and sanitation routines.
• Sustainability & Brand Alignment: Promote local gastronomy, minimize food waste, and ensure waste separation. Support the implementation of the brand’s sensory architecture and sustainability initiatives.

What We Are Looking For

• Experience: Minimum of 2–3 years in a similar role within 4 or 5-star hotels or upscale restaurants.
• Education: Degree in Hospitality Management, Culinary Arts, or a related field.
• Skills: Strong leadership and team management, financial acumen, knowledge of restaurant operations, inventory and supplier management, and guest service excellence.
• Languages: Proficiency in the local language and advanced English; a third language is a plus.
• Qualities: Proactive, detail-oriented, guest-focused, and passionate about food and service. Strong communication and organizational skills.
• Technical Knowledge: Familiarity with SAP, PMS systems, and Microsoft Office. Understanding of HACCP and sustainability practices in F&B.

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