Sales Manager - Sol Tropikal Durrës

Job description

Nestled along the Adriatic coast, Sol Tropikal by Meliá is a vibrant beachfront resort that blends Mediterranean charm with modern comfort. As part of the globally recognized Meliá Hotels International group, Sol Tropikal offers guests a unique experience rooted in local culture, warm hospitality, and exceptional service. With a focus on sustainability, wellness, and culinary excellence, we are committed to creating unforgettable stays for our guests—and a fulfilling workplace for our team. 🎯 Job MissionAs Sales Manager, your mission is to drive commercial success for Sol Tropikal Durrës by capturing, developing, and retaining key accounts across assigned segments and markets 📈. You’ll execute strategic sales actions aligned with the hotel’s Business Plan, ensuring revenue growth and brand visibility 🌟. Your work will directly contribute to the hotel’s positioning as a leading destination in the region 🏨.💼 What You Will Do • 🧠 Strategic Planning & Budgeting • Collaborate in preparing budgets and the hotel’s Business Plan. • Participate in strategic planning to align sales efforts with business goals. • 🤝 Account Management & Development • Manage and grow local accounts, coordinate with Account Managers, and identify new business opportunities. • Promote Meliá’s global programs like MeliáPro Rewards and TravelLabs. • 📑 Sales Execution & Negotiation • Implement the sales action plan to exceed targets. • Lead negotiations for Corporate RFPs, MICE agreements, and contracts. • 🌍 Market Expansion & Visibility • Prospect new markets and collaborate with tourism organizations and DMCs. • Represent the hotel in professional forums, events, and promotional activities. • 💬 Customer Relationship Management • Be the main point of contact for account incidents, ensuring resolution and satisfaction. • Coordinate site inspections, Fam Trips, and virtual sales actions. • 📊 Reporting & Coordination • Prepare reports for Business Reviews. • Work closely with internal departments to ensure smooth execution of sales strategies. 🛡️ Health & Safety / Healthy Workplace • 📋 Be familiar with the hotel’s evacuation plan. • 🧯 Support responsibilities in the Centre's Self-Protection Manual or local equivalent. • ✅ Ensure compliance with Occupational Health and Safety procedures. • 🦺 Know and promote the use of personal protective equipment through training. • 📘 Take on responsibilities assigned in the Occupational Health and Safety Management System Manual. 🌱 Sustainability • 💧 Monitor energy and water consumption for accurate charging (if applicable). • 🌿 Highlight sustainable attributes in customer interactions (as guided by Marketing & Branding). • 📢 Ensure sustainability communication is truthful, rigorous, and coherent. 🔍 What We Are Looking For🎓 Education & Training • Degree in Tourism, Hospitality, or Business. 🗣️ Languages • Advanced English. • Local language is a plus. 💡 Specific Knowledge • Understanding of M&E hotel operations. • User-level experience with FOCUS, OPERA, and Microsoft Office. • Familiarity with luxury services. • Key competencies: Client Vision, Results & Customer Orientation, Change Management. 📆 Experience • Minimum 2 years in a similar role, preferably in cluster environments.

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