Operations Manager - Hotel 4* Budapest

Welcome to the Happiness Industry! 

Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels and Tandem Suites. Our portfolio currently includes more than 300 hotels across 24 countries worldwide. Our operations are supported by extensive know-how that is reflected in every aspect of our business, from hotel management and brand values to delivering exceptional guest experiences. We firmly believe that a company's success lies in the development of its talent and the enthusiasm of its people. That is why we are looking for individuals who are passionate about their work and eager to grow with us. 

Would you like to join the Happiness Industry? 

We are looking for an Operations Manager for our 4-star hotel in Budapest. 

What will you be responsible for?

• Supervise and lead the operations team, including department supervisors and service staff.
• Coordinate the daily operations of the hotel's different departments.
• Ensure that all operational procedures are followed in accordance with established quality and safety standards.
• Implement continuous improvements to operational processes to increase efficiency and guest satisfaction.

What are we looking for?

• At least 4 years of previous experience in operational management roles within the hospitality industry, preferably in luxury hotels.
• Excellent leadership skills with the ability to motivate and guide a team.
• Strong problem-solving skills and the ability to make quick and effective decisions.
• Guest-focused mindset and commitment to service excellence.
• University degree in Hospitality Management, Business Administration, or a related field (preferred).
• Advanced level of English and Spanish.

What do we offer? 

At Eurostars Hotel Company, you will become part of a leading company in the travel industry, continuously growing and expanding globally, with a strong commitment to the ongoing development of its people. In addition, as part of Eurostars Hotel Company, you will enjoy the following benefits:

• 50% discount at our luxury hotels: Enjoy discounts of up to 50% at all our outstanding 4 and 5-star hotels worldwide, plus up to 20% discounts for your family members.
• The Power Business School Training: Enjoy 100% free and unlimited access to all training programmes (MBA, Digital Marketing, Office Software and Professional Skills) through our partner, The Power Business School, the leading online business school in the market, taught by top active professionals in the industry.
• Access to our Employee Club: Benefit from a wide range of exclusive discounts and perks, including leisure activities, technology, sports, fashion and much more.
• Enjoy free hotel nights: Through the Eurostars Hotel Company Referral Programme, we reward successful employee referrals. If you recommend someone and we hire them, you will receive free hotel stays.
• Language classes: Develop your career in a global environment with access to language courses in more than 50 languages, featuring flexible schedules, live group classes and content tailored to your level so you can progress at your own pace.