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Erasmusu is looking for someone that enjoy the fact of helping other people. We really care about our customer support! We want someone with great persuasive and communication skills to help students from countries like Spain, UK, Italy, France, etc.
What are we looking for?
Email, ticket support system and telephone skills: very comfortable speaking with people.
You are the solution, not the problem!
Strong written/verbal communication skills with the ability to not be afraid to ask anyone anything.
Problem solving skills & resilient: you keep pushing, trying new approaches and never give up even under pressure. Efficiency!
Professional attitude with an outgoing, high-energy vibrant personality. Your enthusiasm is contagious and this motivates people around you.
A desire to set clear goals and achieve them as soon as possible.
Titulación mínima: Ciclo Superior Experiencia: No requerida Categoría profesional: Empleado Residencia: España
To be able to speak fluently and write in at least these four languages: Spanish, French, English and Italian. Some skills in Portuguese or German would be also great!
Previous experience in customer support, sales or lead acquisition (preferably through ticket support systems like Zendesk and telephone), will be also welcome.
Valued although not essential:
Some skills in Portuguese or German would be also great!
To enjoy technology and startup philosophy.
Contacts in the real estate / accommodations sector.
Market knowledge about European real estate / accommodation sector having lived and/or studied in France, Spain, England, Italy, etc, before.