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To organise, direct, coordinate and supervise, by delegation of the Director, all the operations of the Hotel, both in the accommodation area and in the Food and Beverage area. To coordinate and supervise the work of the department heads.
To convene and/or participate in periodic briefings with the heads of department to inform, be informed or discuss any issues that may arise.
Ensuring quality levels in accordance with the objectives set. Receive and attend to clients throughout their stay at the Hotel.
Collaborate in the preparation and monitoring of the budget. To prepare the fortnightly forecast with the collaboration of all the departments involved.
Participate in the marketing of the Hotel (TTOO, commercial visits, events, etc.) as well as in the aspects related to revenue management and e-commerce.
Supervise together with the managers the different staff reports, staff ratios as well as participate in staff selection processes, performance monitoring and in general in any HR policy.

Requisitos

Titulación mínima

Sin titulación

Experiencia

No requerida

Previous experience of at least 5 years as Assistant Hotel Manager or Junior Manager in a holiday product.
Fluent in English (fluency in other languages would be an asset: German, Italian, etc.).
Academic qualification at Diploma level, preferably in Tourism, Hotel Management or similar.
Experience in integral management of the Hotel, management, operations and customer relations.
Good communication skills
Good commercial skills.
Ability to analyse
Ability to solve problems
Team work skills
Team management and development

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Sobre la empresa

Barceló Hotel Group

Palma de Mallorca, España

Cadena hotelera

Website

Barceló Hotels & Resorts es la marca de una de las 30 mayores compañías hoteleras a nivel mundial. Una marca internacional tanto para hoteles vacacionales como de negocios con un posicionamiento medio y medio-alto dentro de las diferentes localizaciones donde se ubica. Sus hoteles son diferentes, adaptándose a las peculiaridades de cada país o zona y siempre manteniendo buenos estándares de calidad y servicio. Hoteles donde siempre hay algo que produce nuevas sensaciones. Puede ser la comida, la animación, la variedad de instalaciones y servicios, el trato personal o la autenticidad y el conocimiento del lugar.

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