Descripción del empleo
About Yurbban Hospitality Group
At Yurbban, we dont just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.
Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.
Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.
We're Looking for a Cafe Server
Under the guidance of the F&B Supervisor, this role is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
Responsibilities:
• Deliver a warm, polished, and attentive guest experience consistent with boutique luxury hotel standards from arrival to departure.
• Greet guests promptly, present menus, explain offerings, and provide knowledgeable recommendations on food, beverages, and daily specials.
• Accurately take and enter orders into the POS system, ensuring attention to dietary restrictions, allergies, and special requests.
• Prepare and serve coffee, espresso-based beverages, and café menu items according to established recipes and presentation standards.
• Maintain cleanliness and organization of the café counter, service areas, tables, and patio, including regular pre-bussing and resetting.
• Monitor café inventory levels on a daily basis, including coffee, milk, pastries, beverages, and paper goods, and communicate inventory needs or shortages to management in a timely manner.
• Assist management with inventory counts and restocking as required.
• Handle cash and credit card transactions accurately, following hotel cash-handling and reporting procedures.
• Support team members during busy periods, including assisting with table setup, running food, pre-bussing, and managing guest flow.
Follow all health, safety, and sanitation standards, including Florida Department of Health regulations.
• Uphold all uniform, grooming, and appearance standards at all times.
Communicate professionally and effectively with kitchen staff, supervisors, and other hotel departments to ensure smooth service.
• Assist with special events, promotions, and extended service hours as needed.
• Represent the café and hotel brand with professionalism, discretion, and a positive attitude at all times.
• Participate in a pooled tip system, sharing gratuities with the café and service team in accordance with company policy.
Requirements:
• Minimum of 1 year of similar roles and nature
• Hold a current State Alcohol Compliance and Food Handler Card or in the process of being certified
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes
Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends required.
Work Location: Miami South Beach, FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
What We Offer:
• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off, Holidays paid + your birthday off
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Join Yurbban Hospitality Group!
