What will be your mission?
The Global Account Director – Luxury Segment is responsible for developing and executing the global sales strategy for the luxury leisure segment across the Minor Hotels portfolio. This role will lead strategic relationships with high-end travel partners (including Virtuoso, Signature and more), drive revenue growth in key source markets, and position Minor’s luxury brands as top-of-mind for premium travelers.
What will you do?
- Educate and build brand awareness within the Spanish market.
- Develop and implement a comprehensive global sales strategy for the luxury leisure segment aligned with overall commercial goals.
- Lead luxury preferred partnership negotiations globally from the Spain market.
- Understand the business needs and booking patterns for the individual properties and deliver qualified demand to secure budget objectives.
- Cultivate and strengthen relationships with luxury travel consortia, tour operators, luxury agencies, and wholesalers.
- Identify key internal and external sources of information to detect and understand market trends.
- Build and deploy an annual action plan in coordination with the property sales team focusing on:
- Roadshows and Flythroughs
- Customer FAM Trips
- Industry Event Tradeshows
- Agency Presentations
- Collaborate with regional sales teams to ensure alignment in luxury customer engagement.
- Partner with Marketing, PR, Revenue, and Operations teams to drive integrated luxury campaigns and promotions.
- Act as a brand ambassador internally and externally, championing the unique selling points of the Anantara, Elewana, Tivoli, Minor Reserve, Wolseley, and other luxury brands.
- Monitor monthly results; implement timely adjustments to maximize revenues and profits.
- Update commercial CRM with all the activities planned and executed.
- Responsible for meeting deadlines and submitting reports in a timely manner.
What are we looking for?
EXPERIENCE
- The candidate must have a minimum of 7 - 10 years of sales experience in luxury hospitality sales, with a strong focus on the leisure segment.
- Strong understanding of consumer behaviors and network within Spain´s luxury travel industry – notably Consortia and Agency environment.
- Expert in outbound business and a thorough understanding of sales practices, methodologies and customer buying patterns and channels.
- Established experience, and reputation with a Global Strategic Vision.
- Sales focused, results oriented and proactive style with excellent presentation skills.
- Global mindset with the ability to see the “big picture” of the Company needs, Global trends, and Competitive environment.
- Excellent communications capabilities, and negotiation skills, while developing effective collaborative methods with clients, industry partners and internal company teams.
- Ability to analyze data, business performance and reporting.
- Solid organizational, analytical, and problem-solving competencies.
QUALIFICATIONS
- Degree level - preferably in Travel & Tourism, Hospitality Management. Value given to post graduate qualifications.
- Eagerness and desire to work in a multinational environment within the travel industry in a high sale driven role.
- Experience working with international teams.
- MS Office, Advanced Excel, Advanced PowerPoint, SAP.
- Fluent spoken and written Spanish & English. Other languages are an advantage.
- The position requires flexibility to travel internationally up to 40–50% of the time.
Why choose us?
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
