Housekeeping Manager - Lennox Hotel Miami Beach

Descripción del empleo

About Yurbban Hospitality Group At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way. Our Essence WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it. Why Join Us Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique. We're Looking for a Housekeeping Manager At Lennox Hotel Miami Beach, we are looking for a Housekeeping Manager to lead and oversee the housekeeping team, ensuring the highest standards of cleanliness, orderliness, safety, and guest satisfaction throughout the property. Under the guidance of the Hotel Manager, this role will be responsible for managing daily housekeeping operations, supervising the team, inspecting rooms and public areas, maintaining inventory, and ensuring compliance with Yurbban Hospitality Group standards, safety procedures, and sanitation policies. Responsibilities: • Lead, train, motivate, and supervise the housekeeping team, ensuring tasks are properly assigned and cleaning procedures are consistently followed. • Conduct regular inspections of guest rooms, public areas, back-of-house spaces, and storerooms to ensure cleanliness and quality standards are met. • Create and manage housekeeping schedules to ensure proper coverage according to business needs. • Maintain adequate stock levels of cleaning supplies, amenities, and equipment, placing orders when needed. • Monitor the use of cleaning supplies and identify opportunities to optimize costs without compromising quality. • Address guest complaints or requests related to housekeeping standards and take appropriate corrective actions. • Track housekeeping performance indicators and report relevant updates to management. • Ensure compliance with health, safety, sanitation, maintenance, and emergency procedures. • Work closely with other departments to support smooth hotel operations and an excellent guest experience. • Cover breaks, vacations, and call-outs when needed. • Attend mandatory meetings and support company initiatives, including community events and corporate social responsibility goals. • Ensure confidential documents and guest-related information are handled securely and in accordance with company policies. • Promote a positive, professional, and team-oriented work environment aligned with Yurbban Hospitality Group values. Requirements: • Minimum two years of management experience in a housekeeping leadership role, preferably in an upscale or lifestyle hotel. • Bachelor's degree preferred. High school diploma or equivalent required. • Strong technical knowledge of housekeeping operations, standards, procedures, and safety requirements. • Previous experience leading, training, and motivating teams in a fast-paced hospitality environment. • Intermediate to proficient understanding of computer systems such as HUBOS, HotSOS, Microsoft Word, Excel, and Outlook is preferred. • Ability to multitask, stay organized, and maintain a high level of attention to detail. • Strong communication skills and ability to provide clear directions to the team. • Positive, gracious, friendly, and professional demeanor. • Ability to work independently and collaborate with other departments to promote teamwork. • Ability to remain calm and make sound decisions in stressful or unexpected situations. • Must be able to read, write, speak, and understand English. Additional language skills are preferred. • Knowledge of federal, state, and local regulations related to employment, occupational safety and health, wage and hour requirements, and labor relations is preferred. Schedule: Due to the nature of the hospitality industry, this position requires flexibility to work varying schedules according to the business needs of the property, including weekends and holidays. Work Location: Lennox Hotel Miami Beach, FL. Physical Demands: • Must be able to stand or walk for a minimum eight-hour shift. • Must be able to twist, push, pull, reach, bend, climb, and carry objects as necessary. • Must be able to work indoors and outdoors throughout the year, depending on business needs. • Must be able to safely lift a minimum of 50 lbs. without assistance and push or pull up to 150 lbs. with appropriate equipment. • Personal protective equipment may be required depending on the task performed. Work Authorization: Employee must be legally authorized to work in the United States. FLSA Classification: Exempt. What We Offer: • Salary according to position and experience. • Career growth opportunities within a fast-expanding group. • Continuous training through Yurbban Academy. • A workplace where professionalism and great atmosphere go hand in hand. • Quarterly afterworks and teambuilding activities. • Paid time off, paid holidays, and your birthday off • Discounts on all national and international stays for you, your family, and friends. • Discounts on wellness and gyms. • Health and retirement benefits, including health, vision, dental, alternative care, and retirement plans. If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now! Join Yurbban Hospitality Group!

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