¿Buscas trabajo de Outsourcing / externalización de servicios?¡Nosotros te ayudamos!

Come and work with us. Do you want to work with a worldwide leader in concierge and loyalty services company? Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project: join our German Customer Support team. Our client is a premier global luxury concierge service that specializes in working with high-net-worth clientele in all markets within the luxury sector (travel, dining, events, etc.). As a customer service specialist in this project, your daily responsibilities will include: Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives. Customer relationship management and digitized processing of clients focused on services such as: traveling (pre-departure travel, personal assistance, medical travel emergency), lifestyle and personal services, special occasions, referrals & appointment setting, card program information & benefit enrollments, others. Perform inbound/outbound calls and written communication within guidelines/goals established by the client and contact center management Complete daily tasks as allocated in an efficient and timely manner Maintain accuracy and security of customer information on the database Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Research information and solve problems using available resources Monitor and control numerous concurrent tasks in tandem Proactively and independently work to meet targets and goals Benefits. Signing bonus Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  Apply today!

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Unión Europea

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Sobre la empresa

Foundever

Lisboa, Portugal

+4 empleados

Outsourcing / externalización de servicios

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Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Preguntas frecuentes

¿Cuáles son los perfiles más demandados para trabajar en Outsourcing / externalización de servicios?

Los perfiles más demandados en Outsourcing / externalización de servicios suelen incluir roles como: Camarero de Pisos, Cocinero, Agente de Atención al Cliente.. La demanda puede variar según la temporada o las necesidades particulares del mercado, por lo que te recomendamos consultar las ofertas actuales para conocer las posiciones más solicitadas en Outsourcing / externalización de servicios.

¿Cuáles son los requisitos más comunes para trabajar en Outsourcing / externalización de servicios?

Los requisitos más comunes en Outsourcing / externalización de servicios incluyen experiencia previa en el área, conocimientos específicos relacionados con el puesto y, en algunos casos, competencias adicionales como: ESO/EGB, 1 año, Español Asegúrate de revisar cada oferta para conocer los detalles específicos requeridos por las empresas.

¿Cuál es el sueldo medio de las ofertas de empleo en Outsourcing / externalización de servicios?

El sueldo medio en Outsourcing / externalización de servicios puede variar dependiendo del puesto, la experiencia y la ubicación. Sin embargo, las ofertas en este sector suelen presentar rangos salariales entre 10,320€ y 40,000€ anuales, con un sueldo medio de 15,854€.

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