Historic Apartments Manager

Descripción del empleo

We are looking for a Full Time Property Manager at our city central property. As our Property Manager you will ensure the outstanding quality and delivery of service across the property. You will demonstrate a thorough knowledge and ability to drive productivity, turnover and outstanding customer service. · Staff Supervision: Responsible for supervising maintenance and housekeeping staff and ensuring each department is operating effectively. This includes reviewing work schedules, evaluating staff performance and managing any issues that may arise. · Customer Service: This includes handling guest complaints or concerns, ensuring they feel comfortable during their stay. · Compliance with rules and laws: It is responsible for ensuring that the apartments comply with all safety, cleaning and maintenance measures of the facilities. · Maintenance and housekeeping: Responsible for supervising the housekeeping & maintenance team ensuring that the rooms and facilities are clean and ready to be occupied as well as the common areas. Also responsible for the inventories of the apartment kitchens (must be carried out daily). · Administration: In addition to all the previous responsibilities, he/she is also responsible for conducting job interviews when new members need to be incorporated, dealing with suppliers or taking care of all the staff training. Make purchases in person that are needed for the establishment. Carry out and supervise inventories and reports of personnel and the hours worked by them on a monthly basis. · Meetings: Every week you will meet with the property owner to review all the issues that have arisen to make decisions on how to solve them. · Operations: Responsible for having the company telephone operational 24 hours a day and being within a 25-minute radius of the apartments 5 days a week. Manage the check-in of each client remotely or in person and solve any problem that may occur during their stay. Part of the jobs hours can be done remotely, but it does imply availability 24 hours a day to solve problems.

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