Waiter/Waitress

At Olivia Hotels Collection, we are looking for professional Waiter / Waitress to join our Food & Beverage team at Olivia Lisboa.

We are looking for dynamic, responsible individuals with a passion for hospitality, a strong service-oriented mindset and a genuine commitment to customer satisfaction.

Your mission will be to ensure an exceptional experience for our guests, while maintaining the high standards of quality and excellence that define our hotels.

Main Responsibilities

• Providing excellent customer service.

• Taking and processing orders.

• Serving food and beverages.

• Managing and organising tables.

• Processing payments.

• Handling customer requests, issues and complaints.

• Working collaboratively as part of a team.

• Maintaining cleanliness, organisation and safety standards.

Technical Skills

• Knowledge of the menu, ingredients and preparation methods.

• Proficiency in carrying trays, handling plates and applying professional service techniques.

• Basic knowledge of wines and other beverages.

• Familiarity with Point of Sale systems (POS).

• Knowledge of regulations regarding alcohol service and food safety.

Personal Skills

• Excellent verbal communication skills and a friendly attitude.

• Professional appearance and demeanour.

• Ability to work under pressure while maintaining high service standards.

• Strong teamwork skills and a proactive attitude.

• Attention to detail and a good memory for orders.

• Ability to multitask and manage several responsibilities simultaneously.

Desired Qualifications

• Proven experience of 1 to 2 years as a Waiter/Waitress.

• Previous experience in restaurants, hotels or events (highly valued).

• Good command of English; additional languages will be considered an advantage.

Why Olivia?

Joining Olivia Hotels Collection means becoming part of a growing hospitality group with a clear ambition: to create distinctive hotels where people, authenticity and exceptional experiences are at the heart of everything we do.

At Olivia Lisboa, you will have the opportunity to contribute to the opening and development of a new hotel concept in Lisbon, working alongside a professional and international team.

Are You Ready to Make a Difference?

If you have built your career in 4-star Superior or 5-star hotels, understand the standards of luxury hospitality and genuinely enjoy creating exceptional experiences for guests, we would love to meet you.

Your experience matters. Your attitude makes the difference.