Descripción del empleo
In this role you will be responsible with other F&B Leaders to oversee food and beverage outlets within the hotel. It may include restaurants, lounges, coffee bars, regency clubs or banquet facilities, to ensure that all operates successfully, in accordance with the standard of the hotel. Key Responsabilities: · Responsible for short and long term planning and the management of the hotel food and beverage operations in front and back of the house · Implement and maintain food & beverage sales/marketing programs · Direct and oversee development of employees · Hire, train, empower, coach and counsel, performance and salary reviews · Coordinate outlet operations with other hotel departments to ensure efficient guest service · Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality · Implement procedures to increase guest and employee satisfaction · Exercise quality control for both food and beverage · Coach and counsel employees to reflect the service standards and procedures Apply today and start your journey with us!
Requisitos
· Demonstrated ability to effectively interact with people · 3 years or more of progressive hotel F&B management experience · Service oriented style with professional presentations skills · Proven leadership skills · Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line · Clear concise written and verbal communication skills · Must have excellent organizational, interpersonal and administrative skills · Experience in implementing new food&beverage concepts
Sobre la empresa
Grupo empresarial
