Cluster Senior Sales Manager (Based in Hanoi) - Melia Vinpearl Central Vietnam

Descripción del empleo

We are looking for Cluster Senior Sales Manager - Melia Vinpearl Central Vietnam (Based in Hanoi) Mission: The position is the Cluster Senior Sales Manager based in Hanoi, responsible for the management of sales activities in line with the annual sales and marketing plan and to achieve/exceed budget in executing the sales strategy of each hotel. Main responsibilities: •    Achieve daily targeted number of sales calls with effectiveness •    Develop business leads for the Hotel on a weekly basis •    Prepare monthly list of accounts to penetrate for the following month •    Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts •    Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. •    Develops relationships within community to strengthen and expand customer base for sales opportunities. •    Prepare monthly action plan for main market segment •    Perform monthly review account profile on room nights production and average rate •    Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge •    Fully responsible of accounts under his/her management, including contracting, updating profile and renewing contracts •    Update management on VIP arrivals, meet and greet accordingly •    Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue •    Conduct negotiations to achieve the best profit and rates for the Hotel •    Attend hotel clients and local community business events to network and maintain high visibility •    Understands the overall market of each hotel - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. •    Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. •    Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. •    Services our customers in order to grow share of the account. •    Executes and supports MHI customer service standards. •    Interacts with guests to obtain feedback on product quality and service levels. •    Update Cluster Director of Sales on market trends and business leads Main requirements: •    University degree preferable or equivalent experience •    Native Vietnamese  •    Good written and spoken English •    Strong knowledge of local businesses and business trends required Strong negotiation •    Minimum of 2 years of experience in a similar position with proven track records

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