Descripción del empleo
IntroductionWe want to be the best in Zermatt... As a member of the Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo, “doing good for our guests” and “Hospitality by Heart”, is something we live every day as a team. Become a part of it! We are looking for motivated employees starting immediately for the 2025/2026 winter season. Apply now! Your main tasks Ensure the physical and telephone reception of our guests Organise appointment bookings for treatments, massages, cures, packages, personal training sessions, etc., in order to optimise the therapists' working time and promote the diversity of the services offered Manage the billing of spa services Promote spa treatments and products and provide our guests with professional advice Consistently optimise guest satisfaction Promote the various services of the hotel and of the Michel Reybier Hospitality group Apply the quality standards of the hotel and of the Leading Hotels of the World Benefits Central staff accommodation in the heart of Zermatt and Täsch Staff, family & friends room rates and other benefits (for example, in the numerous restaurants of the MRH-Zermatt SA hotels) A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt Access to our pool area during dedicated staff swimming hours Through a development programme, you have access to various courses, for example those offered by Ritzy Discounts on seasonal or annual cable car passes with the Zermatt resident card For employees who do not wish or are not able to work both winter and summer seasons in Zermatt, we support them—together with our partner hotels—in finding a complementary position
Requisitos
• You hold a diploma from a hotel management school / EFZ as a hotel specialist / BTS in Hospitality. • You have 1 to 3 years of professional experience in a similar position, acquired specifically in a spa within the luxury hotel sector. • You are bilingual in French / English; an additional language is an advantage. • Excellent computer skills are essential. • Knowledge of Spabooker is an advantage.
Sobre la empresa
HOTELCAREER.com opens your doors to new job opportunities With a job platform specialising in the hospitality, gastronomy and tourism industry, you have an interesting selection of job offers to choose from. Luxury hotels, resorts as well as Michelin starred restaurants and many other companies and establishments publish their job offers on our platform. We attract future employees from the respective sector for the companies advertising jobs and vice versa. Imagine being a hotel director or head chef for an upper-class restaurant. Inside the walls of restaurants and hotels where customer satisfaction is paramount, jobseekers can follow their dreams and prepare exquisite meals and feasts for the palate as a cook, give guests a warm welcome when they walk through the doors of a hotel as a receptionist and much more. Become a travel agent and advise people on the many dream destinations around the world. The tourism industry is full of new and interesting cultures, working as a tour operator gives you the chance to reveal all the jewels that travelers want to discover. When guests check in at a hotel a hotel manager is the one engaging with them in an upbeat manner, demonstrating the company culture and values and representing it in front of the media and general public. One cannot think well, love well, sleep well, if one has not dined well as goes the proverb by Virginia Woolf… That is why there are jobs in the gastronomy sector to satisfy the guests’ culinary needs.