Descripción del empleo
*Be in charge of oral and written communication with the clients, building a trustworthy communication relationship. *Create effective communication with the tour guides. *Making the required transport reservations. *Booking tourist attractions’ tickets, as well as booking venues for our tours that include food tasting. *To maintain and reassure the relationships with the actual suppliers, and be open to finding new ones. *Work with FareHarbor our channel manager software *Working closely with the several departments of Operations and Product in order to increase operational excellence. *Maintain and improve the products published in the OTAs. *Development of new products and keeping existing products updated.
Requisitos
-Graduated with a Tourism Degree or similar. -Residence in Barcelona and its surroundings, Catalonia, Spain. -Professional category of employee. -Equivalent level of English as a C1 or higher, and equivalent level of Spanish as a C2 or native. -Be capable of carrying out multi-tasking work. -To be someone that has a proactive and open personality. -To be motivated, passionate, and able to establish good relationships with customers. -To domain verbal and written language skills. -Ability to build effective relationships with suppliers. -To have the capacity of making use of a Channel Manager. -Capability to quickly understand a problem and develop workable solutions. -Empathise and identify with our mission, vision, and values. -To be organized: plan well and prioritize work. -Pay attention to detail and ability to interpret information, making sound recommendations. -Embrace change, willing to understand and work with newly added features/tasks.
Sobre la empresa
In Out Barcelona Tours es una empresa líder en Tours para Grupos Pequeños y Tours Privados de Barcelona. Situada en el numero 1 del ranking de Tripadvisor como empresa con mas reviews de 5 estrellas de España. Somos especialistas en tours y experiencias culturales en Barcelona y Catalunya Con un curriculum de más de 25 años en el sector, ponemos todo nuestro saber en crear experiencias de máxima calidad y satisfacción para el cliente
