Descripción del empleo
• Assists the DOS/AsDOS in the preparation of budgets for the assigned segment and/or markets and sectors and in the preparation of the hotel Business Plans.
• Monitors and reports the achievement of objectives with the accounts/areas/segments under their direct responsibility coordinating the monitoring of the latter with the Sales Managers of each segment.
• Implements the actions defined in the sales action plan to achieve and exceed the quantitative and qualitative objectives for the segment, geographic area or sectors assigned to their portfolio.
• Coordinates and ensures the inclusion of the hotel in action plans for the different segments by Sales Offices Account Managers or Sales Development teams, depending on the needs of the hotel.
• Preparation of the reports required by the DOS and/or AsDOS for the Business Review.
• Supports DOS/AsDOS with weekly projections for account portfolio and wider segment under their responsibility in conjunction with the Sales Managers.
• Attracts, develops and manage local/domestic accounts not assigned to Account Managers of Sales Offices. Promotes hotel to local accounts along with global MHI programmes and tools such as MeliaPro Rewards, TravelLabs, etc.
• Closes commercial agreements (Dynamic, Fixed Negotiated, etc) with target companies and negotiates with newly acquired agency groups along with their drafting, signature and upload to the relevant internal platform.
• Based on the assigned segment/s, prepares and completes BT RFPs, incoming agencies contracts, MICE Agreements, etc., and negotiates directly with the account. Prepares the Business Case required to attract new accounts.
• Achieve New Business Target based on segment/s Account production
• Account Manages small to medium size Accounts.
• Point of contact for any incidents with their accounts and responsible for their resolution.
• To acknowledge full information about GDS’S channels of production in order to help and inform our clients accordingly.
• Awareness of the competition in the area, their products, prices, strengths and weaknesses, incorporating this into his/her sales pitch.
• Coordinates with the Group Sales team in the area and the Hotels’ Conference teams any request for a meeting or group that their accounts/markets may have for the hotels in the area, providing personal support to close the deal with the client.
• Coordinates with the Group Desk and through the Cross-selling programme any meeting or group request their accounts or commercial visits may generate for other MHI hotels (other commercial areas/regions).
• Attends the events and sales actions organised by third parties or by MHI promoting the hotels of the area.
