Front Office Agent (m/w/d), Berlin
domainMeliá Hotels International
placeBerlin, Kreisfreie Stadt Berlin, Alemania
event_available21/08/25
¡Nueva!
Comparte esta oferta:
Descripción de la oferta
Your Task:
- You will be the first point of contact for our guests and will act as their contact person and advisor throughout their stay
- You will be responsible for checking guests in and out#
- You will be jointly responsible for general correspondence with all departments within the hotel and for ensuring a smooth shift handover
- You will process reservations in day-to-day business and, in the absence of the reservations department, take room reservations and enter them into the system
Your profile:
- Good knowledge of Opera Cloud
- Good German and English skills, Spanish desirable
- Good knowledge of Opera and MS Office is required
- Very good communication skills and empathy
- Experience at the reception desk is desirable
- Structured and independent way of working
- Strong team spirit
- Strong guest orientation
- You have excellent manners and very good hosting skills
- You are motivated when your guests feel well taken care of and you are happy to go the extra mile for your guests to make their stay as pleasant as possibleYou have an open and friendly nature
Requisitos
Titulación mínima: Sin titulación
Experiencia: No requerida
Categoría profesional: No definido
Residencia: Indiferente
AVISO DE EMPLEO
