Housekeeping Attendant

Job Description

We are excited to introduce you to a luxurious and unique urban resort - Melia Desert Palm, a proud member of The Melia Collection. The resort is a five-star boutique property, offering a wide range of one, two, and three-bedroom villas, each featuring an intimate and completely private pool, which is highly sought after, especially amongst the GCC clientele. Additionally, you can stay in our beautifully curated suites with a view of the greenery. What makes this resort stand out is its equestrian theme, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and over 200 horses on the estate, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the Samana Spa, or the wellness classes offered in our large recreation center. And when it comes to dining, you will be spoilt for choice with three delightful restaurants to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and 25 minutes from Dubai Mall, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the tranquility of the lush estate while enjoying spectacular views of the dramatic Dubai skyline.

 

At Melia Desert Palm Member of Melia Collection, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. #LI-MR1

 

The Housekeeping Attendant is responsible for below tasks and others assigned by thier departments as necessary.

 

• Responsible for servicing daily assigned rooms per day under his/her control as per MHI standards.
• Provide helpful, friendly, prompt and personalized service to the customer (internal or external).
• All the guest requests must be attended to within 10 minutes.
• Take complete responsibility for hygiene, maintenance and cleanliness of area under his/her control, to meet Hotel standards.
• Responsible for keys under his/her control to ensure safety and security of guest’s and Hotel’s property.
• Check for any room discrepancy as per the SOP.
• Ensure effective utilization of resources under his/her control.
• Responsible for maintaining records pertaining to the section under his/her control and follow up thereof.
• Any lost and found items to be deposited at the housekeeping desk on the same day.
• Provide effective coordination with mini bar team for amenity and in-room services in guest rooms.
• Responsible for maintaining all equipment, carpets and fixtures of the area under his/her control.
• Ensure training of their general cleaning team and any other employees assigned to him/her for that purpose.
• Contribute towards maintaining cohesiveness in the team.
• Interact with the guests in a pleasant and professional manner.
• Make sure that all the chemicals are correctly diluted, handled, used and stored appropriately.
• Take measures to conserve energy, be committed to the environment and eliminate waste.
• Adhere to the grooming standards of the Hotel.
• Coordinate with engineering team, butlers, upholsters and tailors so that all the areas are spotless and perfect.
• Carry out fixed assets and current assets inventory.
• Attend all the training sessions, whenever assigned. 

 

Job Specifications:

• Minimum 1 year work experience as a Room Attendant
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• Good communication skills
• Exceptional customer service skills
• High school diploma is a plus

 

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