Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Dutch Customer Support team. Our client is a world market leader gaming brand of home video game consoles and production company. As a customer service specialist in this project, your daily responsibilities will include: Respond efficiently and effectively to all customers’ enquiries within given timescales Develop and maintain a full technical knowledge of the client’s products and services Deal with all correspondence as requested/required Accurately log all calls and in line with procedures Responsibly maintain and update all job-related administrative forms Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff Benefits. Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.  Apply today!

Requirements

Experience

Not required

Minimum degree

No Qualifications

Languages

Dutch

Work permit

European Union

Residence

Region of vacancy

To succeed in the role, you will need to have: Proficient level of Dutch (C1) Intermediate level of English (B1) Previous experience in Customer Service preferred Impeccable communication skills A calm, cool and level-headed attitude in every situation Excellent self-organizing skills A proactive approach and willingness to work on own initiative Ability to work under pressure, in order to achieve deadlines and KPI’s Ability to adapt to a continuously changing environment and procedures Knowledge of Microsoft Office Pack (Word, Excel) Must hold EU citizenship or valid work permit Be a local candidate or willing to relocate to Lisbon, Portugal

Report offer

About the company

Foundever

Lisboa, Portugal

Outsourcing / externalization of services

Website

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

What is the average salary of a Agente de Atención al Cliente?

salario promedio por año18.440 €

The average annual salary for this position is around 18.440€. Salaries for a Agente de Atención al Cliente typically range from 18.044€ to 18.835€.

Candidates are also looking for

What is the job market looking for in the tourism and hospitality sector? We're serving it up for you!

Top Area
Customer Service Job

Looking for a Customer Service Agent job ?We've got you!

Dutch Customer Advisor for a Video Game Brand - Lisbon, Portugal

Guest service line agent - Hotel Victoria, a Gran Meliá

Trabaja con nosotros

TUI Hotel Rep | German Speaking | Algarve | Portugal

TUI Service Support Rep | German Speaking | Algarve | Portugal

German & Portuguese Customer Advisor for Airline Company - Lisbon, Portugal

Dutch Customer Advisor - Lisbon, Portugal

German Customer Advisor - Lisbon, Portugal

French Customer Advisor - Lisbon, Portugal

Spanish Customer Advisor - Lisbon, Portugal

What is the average salary of a Agente de Atención al Cliente?