Job description
Staybridge Suites Málaga opened its doors just a few months ago in the North Tower of AQ Urban Sky, bringing a fresh and exciting hospitality concept to the city. With 105 fully equipped suites designed for longer stays, our hotel is focused on offering guests a true home-away-from-home experience — and now we're looking for Front Office Agents to join our growing team! As part of the front office team, you’ll play a key role in creating memorable moments for our guests, reflecting the warmth, professionalism, and spirit of Staybridge Suites. We’re looking for people who are passionate about hospitality, eager to grow, and excited to be part of a dynamic and international environment during these early and defining months of our journey. What do we offer? -Opportunities for professional development and internal promotion -Geographical mobility across our network of properties -The chance to grow your career with Panoram Hotel Management, a leading hospitality company working with some of the most recognized brands in the sector -A supportive and collaborative work environment where your contribution truly matters -Your responsibilities will include: Assisting in the day-to-day operations of the front office to ensure a smooth guest experience and uphold brand standards -Taking ownership of tasks and delivering them in a professional and timely manner -Working closely with colleagues across departments to ensure high levels of guest satisfaction -Actively developing your skills and knowledge within the front office area -Building strong, positive relationships with guests and internal teams while promoting our company culture and values -Ensuring compliance with company policies, local regulations, and best practices If you’re enthusiastic, people-focused, and ready to be part of something new and inspiring, we’d love to hear from you!
Requirements
Ideal Candidate Profile: Previous experience in Front Office / Reception Ability to adapt to fast-paced and dynamic environments Proactive attitude with a hands-on approach Genuine passion for hospitality and delivering excellent guest service Strong organizational skills and the ability to manage daily tasks efficiently Problem-solving mindset with the ability to propose and implement solutions High level of personal integrity and commitment to excellence Excellent communication and active listening skills Comfortable with IT systems and hotel management software Strong team player with the ability to collaborate across all levels of the department Positive, approachable, and open personality Ability to prioritize and stay focused under pressure or when facing demanding situations
About the company
PANORAM HOTEL MANAGEMENT es el gestor hotelero multi-marca, pionero en España en la integración de modelos y sistemas avanzados para la gestión operativa de establecimientos hoteleros. Contamos con una trayectoria de más de 25 años de experiencia en gestión de todo tipo de modelos operativos, incluyendo propiedad, arrendamiento, management y franquicia, generando la máxima rentabilidad de las inversiones en los establecimientos hoteleros. Gracias a nuestra alta capacidad de anticipación y adaptación a las necesidades del sector hotelero, somos líderes en nuestros mercados por resultados en ventas y posicionamiento de productos.
