Job description
What will be your mission? The CRM & Loyalty Trainee will assist in the execution of CRM Global Campaigns, Loyalty Programmes and Public Promotions. He/she will collaborate with Business Units, Revenue, Brand and eCommerce teams to ensure strategy alignment and meet traffic, engagement, revenue and recurrence targets. What will you do? • Coordination and follow up of promotional and marketing materials with other areas. • Implementation of marketing campaigns and assistance with target segmentations in the campaign management tool. • Facilitate recurrent and ad-hock reports and monitoring campaigns KPIs. • Conduct and follow up competition benchmark reports. What are we looking for? EXPERIENCE • Prior experience within a CRM/Digital Marketing department will be appreciated. QUALIFICATIONS • Degree in Marketing, Advertising, Audiovisual Communication or similar studies. • Fluent English and Spanish (written and spoken, is a must), other languages are meriting. • Photoshop, or other editing software tools basic knowledge is highly appreciated. • Proficiency in Excel and PowerPoint. • Experience with Marketing Automation platforms and Google Analytics will be valued. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities. • Career development opportunities full of national and international challenges. • Wide range of training programmes to enhance your skills. • Wellbeing initiatives, including flexible working conditions. • Team member recognition programmes, including Memorable Dates. • Ability to make a difference through our sustainability programme and volunteering initiatives. • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Requirements
About the company
Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América. Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.
