Job description
Located in the heart of Lisbon, ME Lisbon is a luxury hotel known for its modern design, vibrant energy, and exceptional service. We create unique experiences for both business and leisure travelers, and now we’re looking for a strong leader to elevate our dining experience. Mission: As a Restaurant Supervisor, you will lead by example on the restaurant floor, ensuring service excellence at every moment. You will coordinate the service team, uphold ME Lisbon’s high-quality standards, and deliver personalized guest experiences that consistently exceed expectations. What will you do? • Lead and oversee the full operation of the restaurant department, ensuring a smooth and guest‑focused service. • Supervise daily service and guarantee compliance with all hygiene, safety, and quality standards. • Control daily and monthly inventories of crockery, glassware, cutlery, decorations, and equipment. • Oversee the condition, functionality, and preventive maintenance of machines and service equipment. • Ensure the upkeep and presentation of menus, wine lists, beverage menus, and promotional materials. • Monitor and validate the daily Operation Checklist, ensuring consistency and operational readiness. What are we looking for? • 1 to 2 years of experience in a similar role, preferably within the luxury hospitality sector. • Strong leadership and team coordination skills, with a hands-on and service-focused approach. • Genuine passion for quality, guest satisfaction, and team development. • Fluency in Portuguese and English; additional languages are a valuable plus. • Solid knowledge of F&B service, food handling, hygiene standards, and food safety protocols.
Requirements
About the company
Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.
