Job description
About Jumeirah & the Hotel:For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 28 properties across the Middle East, Europe, Asia and Africa and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.Set high above Port de Soller on the unspoilt northwest coast of the island, Jumeirah Mallorca is a secluded sanctuary near the magnificent UNESCO Heritage Serra de Tramuntana. Stylish and tranquil, and featuring a custom curated art collection, the hotel offers 121 bright and spacious sea and mountain facing rooms, featuring recently refurbished suites. The hotel hosts five restaurants offering panoramic views over the azure blue waters. Award-winning Talise Spa provides a sanctuary for guests seeking rejuvenation, featuring world-class amenities and expert therapists.About the Role:An opportunity has arisen for an Supervisor ( Sunset Lounhe )position to join our Food & Beverage Department in Jumeirah Mallorca.The main duties and responsibilities of this role are: Ensure smooth daily operations of the Infinity Pool outlet while maintaining Jumeirah service standards. Deliver exceptional guest experiences by anticipating needs, handling complaints professionally, and building guest relationships. Supervise, support, and guide the team to maintain high service, safety, and operational standards. Monitor restaurant performance, service flow, guest satisfaction, and quality of food & beverage presentation. Coordinate scheduling, special events, and operational resources while controlling costs, wastage, and budgets. Maintain strong collaboration with kitchen and F&B leadership to ensure efficient and high-quality operations. About the Benefits:Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement. As the Director of Finance you will be part of the executive committee. Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team. Enjoy generous F&B discounts and reduced hotel rates across our properties worldwide. Benefit from complimentary cleaning of employee uniforms and work attire.
Requirements
About you:The ideal candidate for this position will have the following experience and qualifications: • Minimum 3 years of experience in a similar role r in hospitality or luxury F&B operations. • Strong leadership and team management skills with a focus on guest satisfaction and service excellence. • Good operational and financial awareness, including scheduling, cost control, and health & safety compliance. • Fluent in English.
About the company
Jumeirah Mallorca está situado en Port de Soller, un pueblo costero de la isla de Mallorca situado en la Serra de Tramuntana. Se trata de un espacioso Hotel con 121 habitaciones y suites, todas ellas con terraza privada o balcón francés, donde nuestros clientes disfrutan de las vistas al mar mediterráneo o a las montañas de la Serra de Tramuntana, patrimonio de la UNESCO. El Hotel ofrece a sus clientes tres restaurantes, tres bares, dos piscinas y nuestro maravilloso Talise Spa. El Hotel está dividido en once edificios situados en plena naturaleza. Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or French balcony, enjoy stunning views of the Mediterranean Sea or views of the port and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers three restaurants, three bars, two swimming pools and our Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.