Facilities Manager - UK & Ireland (London based)

Job description

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We’re now looking for a Facilities Manager to take ownership of maintenance and facilities across our UK & Ireland estate. THE ROLE This is a key role where you’ll drive a proactive, structured and high-standard approach to maintenance across all restaurants. The focus is simple: anticipate, prevent, optimise - keeping our restaurants running smoothly with minimal disruption to operations. You will: • Lead planned preventative maintenance across the estate, reducing reactive interventions • Manage minor refurbishments and like-for-like replacement capex projects • Build and manage relationships with contractors, ensuring high standards and value for money • Define and monitor KPIs and SLAs, ensuring accountability across all suppliers • Partner closely with restaurant managers and the operations team to ensure smooth execution • Oversee maintenance budgets, track performance and provide regular reporting • Manage asset lifecycle and equipment replacement across restaurants • Ensure full compliance with statutory requirements, safety standards and regulations • Drive sustainable solutions aligned with Big Mamma’s B Corp and ISO commitments • Improve processes, contracts and ways of working across facilities management ABOUT YOU • Strong experience in facilities management across a multi-site environment • Solid technical knowledge of building services and maintenance systems • Experience managing planned maintenance programmes and contractors • Strong budgeting, cost control and commercial awareness • Knowledge of catering equipment and restaurant environments desired • Excellent organisation, planning and problem-solving skills • Strong communication and stakeholder management skills • Proactive mindset with a hands-on, solution-driven approach • Ability to work independently and drive projects end-to-end WHAT BIG MAMMA OFFERS • Permanent, full-time position • Competitive salary • 15% employee discount across all Big Mamma restaurants • Open Up. Free, confidential mental health and wellness support • Wagestream. Access your wages between paydays • Continuous training and real career growth opportunities • Mobility across our UK operations with opportunities to work worldwide This role will require regular travel across the UK & Ireland, with occasional international travel. BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

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