Entertainment Manager - Sol Tropikal Durrës

Job description

Nestled along the Adriatic coast, Sol Tropikal by Meliá is a vibrant beachfront resort that blends Mediterranean charm with modern comfort. As part of the globally recognized Meliá Hotels International group, Sol Tropikal offers guests a unique experience rooted in local culture, warm hospitality, and exceptional service. With a focus on sustainability, wellness, and culinary excellence, we are committed to creating unforgettable stays for our guests—and a fulfilling workplace for our team. 🎯 Job MissionAs Entertainment Manager, you will lead the hotel’s entertainment strategy, ensuring the delivery of engaging, high-quality programmes that delight guests and elevate their stay 🌟. You’ll manage sports, wellness, children’s, and artistic activities, while optimizing resources and driving customer satisfaction. Your role is key to creating memorable moments and positioning Sol Tropikal Durrës as a top leisure destination 🏨.💼 What You Will Do • 🎭 Design & Supervise Entertainment Programmes • Define and adapt sports, wellness, children’s, and artistic programmes. • Ensure correct implementation and continuous improvement of all activities. • 📋 Team Leadership & Standards • Ensure teams understand departmental manuals and standards. • Customize standards to local needs and train staff accordingly. • 🛍️ Resource & Supplier Management • Negotiate with external suppliers and manage material orders. • Control inventory and optimize departmental resources. • 🔍 Innovation & Competitor Analysis • Research competitors and develop innovative programmes. • Pilot new ideas and keep the department at the forefront of guest entertainment. • 📊 Financial Oversight • Participate in budgeting, monitor expenses, and analyze P&L. • Implement corrective actions and ensure financial goals are met. • 👥 HR & Guest Experience • Lead recruitment, training, and performance reviews. • Manage team schedules, wellness participation, and uniform distribution. • Ensure exceptional guest experiences and resolve incidents effectively. 🔍 What We Are Looking For:🎓 Education & Training • University degree in Tourism, Hospitality, Marketing or similar. 🗣️ Languages • Fluency in the local language and advanced English. • A third language is a plus. 💡 Specific Knowledge & Skills • Expertise in sports, wellness, children’s and artistic programmes. • Knowledge of hotel operations and management tools. • Strong financial acumen and Office 365 proficiency. • Leadership, creativity, and problem-solving skills. • Excellent communication, planning, and attention to detail. • Proactive, innovative, and service-oriented mindset. 📆 Experience • External: Minimum 3 years in a similar role in hospitality. • Internal: At least 2 years in entertainment or customer-facing departments.

Requirements