Restaurant Supervisor

Job description

We are looking for Breakfast Supervisor - Tenuta di Artimino Member of Melià Collection Seasonal Job – March to October Accomodation available Job Summary: To lead and manage all the activities related to the Restaurant Department, ensuring operational excellence, team coordination and an outstanding guest experience in line with Melià standards.  What will I be doing? As Restaurant Supervisor, you will lead the daily restaurant operations, ensuring high quality standards, financial awareness and strong team engagement. You will act as a key reference point for the team and support the F&B Management in achieving departmental goals. Your main responsibilities include: • Operational leadership: Overseeing 100% of restaurant operations, ensuring smooth service flow and compliance with brand standards and operational procedures. • Inventory & controls: Managing daily and monthly inventories (crockery, glassware, cutlery, decorations, equipment) and supervising operational checklists and reporting procedures. • Quality & maintenance: Ensuring preventive maintenance, deep cleaning procedures and correct functioning of equipment and dispensing systems. • Menu & product management: Supervising the correct presentation and updating of menus, wine lists, beverage lists and promotions. • Hygiene & compliance: Ensuring full compliance with hygiene and safety regulations, HACCP standards and departmental quality audits. • Guest experience: Ensuring a personalized and high-level dining experience; handling guest feedback and complaints professionally and contributing to Voice of the Customer objectives. • Brand & standards: Implementing brand philosophy, operational manuals and sensory standards within the restaurant area; ensuring the team promotes hotel services, facilities and experiences effectively. What are we looking for? • Higher education in Tourism, Hospitality or similar. • At least 2 year of experience in a similar supervisory role within the hospitality sector. • Advanced English; • Knowledge of MICROS and POS systems. • Good command of Office 365. • Strong knowledge of hotel and restaurant operations. • Leadership skills, team spirit and strong service orientation. • Creativity, innovation and attention to quality. • Structured, results-oriented and solution-focused working style. Join us! Your benefits: • Excellent discounts through our global program My Melia Reward for you, your family, and your friends. • Many development and advancement opportunities as part of our global Melia Hotels International family. • Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth! • A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values. • Restaurant Tickets - Meal Vouchers.

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