Luxury Sales Manager

Job Description

About ME London Hotel, WC2R 1HA

 

ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand.

 

 

** Competitive salary plus 15% Bonus // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**​​​​​​​

 

Join ME London – Where Luxury Meets Innovation

We’re looking for a dynamic and driven Luxury Sales Manager to join our Sales team at ME London. In this key role, you’ll be responsible for driving B2B business across MICE, Corporate, High-End Leisure, and Luxury segments. You’ll build and manage strong relationships with key partners and accounts, contributing to the hotel’s commercial success while embodying our bold and contemporary brand.

Responsibilities will include, but are not limited to:

• Execute strategic sales plans in line with the hotel’s Business Plan
• Manage and grow luxury and high-end accounts across various segments
• Work closely with the Reservations & Events teams to secure group and individual bookings
• Represent ME London at industry events, trade shows, and fam trips
• Collaborate with global travel networks (Virtuoso, Amex, Signature, etc.)
• Support pre-opening activities and commercial action plans when needed
• Leverage digital tools (Salesforce, Opera Cloud, MeliaPro TravelLabs) to maximise efficiency

  

Key Skills & Abilities:

• Think strategically, using financial and statistical data to guide decisions
• Delegate effectively and engage the team in achieving goals
• Communicate clearly and assertively with clients and colleagues, building strong relationships
• Support the Sales Director in department management
• Maintain a positive attitude that inspires and motivates others

Core Competencies:

• Openness to Change: Adapt quickly, work across different functions, and collaborate with diverse teams
• Achievement Orientation: Strive to exceed targets and continuously improve performance
• Initiative: Proactively identify opportunities and act to address challenges
• Customer Orientation: Understand and exceed client needs, even those unspoken
• Ability to Influence: Persuade and inspire others to support your objectives
• Teamwork: Collaborate genuinely to achieve common goals

What We’re Looking For:

• Minimum 2 years’ experience in a similar role, preferably in luxury hospitality
• Strong background in B2B sales within the MICE, Corporate and Leisure markets
• Fluent in English; Spanish is a plus
• Excellent communication, negotiation, and client relationship skills
• Confident using Salesforce, Opera Cloud, and MS Office
• Willingness to travel and work across our London properties when needed

Why Join Us?
At ME London, we value innovation, bold thinking, and people who thrive in a fast-paced, stylish environment. You'll be part of a collaborative team with opportunities for personal and professional growth within the Melia Hotels International group.

 

Because belonging to the great Meliá family is being VIP  

• Holidays: 29 days’ holiday including 8 public holidays
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

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