Job description
About Yurbban Hospitality Group
At Yurbban, we don't just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.
Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.
Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.
We're Looking for a Host(ess)
Responsibilities:
• Warm Guest Reception: Greet guests warmly and professionally to create a welcoming first impression.
• Seating Coordination: Manage an organized seating rotation to evenly distribute guests among servers and optimize service flow.
• Guest Flow Management: Monitor and adjust seating arrangements based on table availability and restaurant capacity.
• Communication with Kitchen & Management: Regularly update the kitchen and management on ticket times and seating adjustments to maintain smooth operations.
• Waitlist Handling: Provide accurate wait times to guests and maintain clear communication if times change.
• Server Coordination: Build strong communication with servers to track table status and ensure a balanced workload.
• Guest Satisfaction: Anticipate guest needs, accommodate special requests, and provide a seamless dining experience.
• Host Stand Maintenance: Keep the host stand clean, organized, and well-stocked with menus and promotional materials.
• Reservation & Inquiry Management: Handle guest reservations and inquiries professionally, ensuring special requests are accommodated when possible.
Requirements:
• Experience of 2 to 5 years in a similar role, preferably in a high-volume restaurant.
• Familiarity with OpenTable, Resy, Restaurant 365, lightspeed, or SevenRooms (final list to be confirmed).
• Strong communication, organization, and multitasking abilities.
• A warm, friendly, and professional demeanor with a passion for hospitality.
• Ability to work varied shifts, including mornings, evenings, weekends, and holidays.
Schedule: This position requires fully availability during mornings and afternoons, shift of 8 hours could be arranged between 6:00 am to 12:00 am, weekends required.
Work Location: Miami South Beach, FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
What We Offer
• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off, Holidays paid + your birthday off
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Join Yurbban Hospitality Group!
