Role Mission
Lead the overall management, operation and commercial development of the Rooftop, ensuring an outstanding guest experience, strong operational standards and sustainable revenue performance.
The role combines operational excellence with creativity, commercial awareness and a “think outside the box” mindset, positioning the Rooftop as a vibrant destination within the hotel and the local market.
Responsibilities and Competencies
1. Restaurant operations and service excellence
Manage the daily operation of the Rooftop restaurant and bar, ensuring high standards of service, presentation, hygiene and guest experience.
2. Customer experience
3. Commercial and strategic development
4. Events, entertainment and Rooftop activation
Develop initiatives such as themed evenings, sunset experiences, music sessions, gastronomic events and seasonal activations.
5. Marketing, communication and partnerships
6. Team leadership
Lead, motivate and develop the restaurant team, fostering accountability, engagement and exceptional customer service.
Promote collaboration between Restaurant, Bar, Kitchen, Front Office, Sales, Marketing and other hotel departments.
7. Financial and performance management
Monitor revenue, costs, productivity and operational performance.
Support budget preparation, forecasting and cost-control activities.
Manage staffing and resources efficiently according to expected business volumes.
Monitor key performance indicators and implement corrective actions when required.
Balance an exceptional customer experience with profitability and sustainable operational performance.
Candidate Profile
We are looking for a professional who combines hospitality excellence, strong commercial instinct and creativity. The ideal candidate should be:
Experience and Qualifications
Previous management experience in Restaurants, Bars or Food & Beverage operations, preferably in an upscale, lifestyle or high-quality hospitality environment.
Key Success Factors
