Job description
Mandarin Oriental, Barcelona is looking for a Spa Therapist (Part Time) to join our Spa & Wellness team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudi.
The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.
Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.
In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings and business events.
Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.
The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.
About the job
Based at Mandarin Oriental, Barcelona within the Spa & Wellness Department, the Spa Therapist (Part Time) is responsible for delivering exceptional spa experiences through a variety of treatments while ensuring the highest standards of guest care, hygiene and professionalism. The Spa Therapist reports to the Spa Manager.
As Spa Therapist (Part Time), you will be responsible for the following duties:
• Perform a variety of spa treatments, including relaxing, deep tissue and sports massages, facial treatments, body wraps and body scrubs.
• Consult with guests to assess their needs and preferences, recommending the most suitable treatments and wellness experiences.
• Maintain the cleanliness, hygiene and organization of treatment rooms, equipment and spa facilities.
• Ensure all spa products, materials and supplies are available and used efficiently.
• Respond to guest inquiries and provide accurate information regarding spa services, treatments and retail products.
• Create and maintain a calm, welcoming and professional environment that enhances the guest experience.
• Comply with all company policies and procedures related to health, safety and hygiene standards.
• Participate in regular training sessions to stay up to date with the latest spa trends, techniques and treatments.
As Spa Therapist (Part Time), we expect from you:
• Professional qualification in Massage Therapy, Aesthetics, Beauty Therapy or related field.
• Previous experience as a Spa Therapist, preferably within a luxury hotel or wellness environment.
• Strong interpersonal and communication skills with a guest-centric approach.
• Excellent knowledge of body and facial treatments.
• Highly responsible, reliable and professional.
• Ability to remain calm and deliver exceptional service in a fast-paced environment.
• Ability to work cohesively as part of a multicultural team.
• Strong attention to detail and commitment to maintaining the highest hygiene standards.
• Flexibility to work shifts, weekends and public holidays.
• Fluent Spanish and English; additional languages will be an advantage.
Our commitment to you
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Benefits
• We have a Canteen with a different menu every week, so you can eat during your work shift.
• We have a learning platform where you can be trained in the courses you are interested in.
• Our laundry team will provide you with a clean and ironed uniform whenever you need it.
• Our working environment at the hotel is young, fun and multicultural.
• Complimentary stays and special staff rates.
• You can have a tea or coffee whenever you want in our Coffee Corner.
• Be part of a company with worldwide recognition.
• Join a team with a passion for service and luxury.
• You will have at your disposal an electric kick scooter & bike parking.
• We organize staff parties and team buildings throughout the year.
• We offer options for growth and development within the group.
• We offer free weekly physiotherapy sessions, so you can relax.
• Enjoy your birthday, free to spend it with whoever you wish.
Mandarin Oriental is a company that promotes equal opportunities in employment. We highly appreciate the uniqueness of each individual, including their diverse perspectives, cultures, lifestyles, and personal circumstances. Our commitment lies in ensuring equal opportunities for all and creating a work environment that is both productive and free from any form of unfair or unlawful discrimination.
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