Housekeeping Staff

Barceló Hotels & Resorts es la marca de una de las 30 mayores compañías hoteleras a nivel mundial. Una marca internacional tanto para hoteles vacacionales como de negocios con un posicionamiento medio y medio-alto dentro de las diferentes localizaciones donde se ubica. Sus hoteles son diferentes, adaptándose a las peculiaridades de cada país o zona y siempre manteniendo buenos estándares de calidad y servicio. Hoteles donde siempre hay algo que produce nuevas sensaciones. Puede ser la comida, la animación, la variedad de instalaciones y servicios, el trato personal o la autenticidad y el conocimiento del lugar.

• Preparar, transportar y recoger los materiales y productos necesarios para la limpieza y mantenimiento de habitaciones y áreas públicas. • Preparar las salas para reuniones, convenciones, etc. • Limpiar y ordenar las zonas comunes del Hotel y áreas de personal, y realizar labores auxiliares. • Llevar a cabo la limpieza de suelo, mobiliario y cristales. • Vaciar las papeleras. • Reponer el material.

Limpiador/a - Occidental Pueblo Acantilado

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes.


En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

MISIÓN: Realizar la limpieza y orden diario de las habitaciones, así como de reportar algún desperfecto de estas a su superior inmediato.  What will have to do?  <ul><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Eseguire tutte le istruzioni e le attività assegnate dal proprio superiore diretto, nonché le responsabilità previste dal proprio ruolo.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Effettuare la pulizia e la preparazione delle camere, così come delle aree comuni, curando il buono stato delle strutture e degli arredi, utilizzando i prodotti, gli strumenti e i materiali di pulizia necessari.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Controllare quotidianamente il funzionamento di tutte le installazioni, degli apparecchi elettrici della camera e delle attrezzature in generale.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Cambiare la biancheria secondo le procedure stabilite.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Rifornire e reintegrare le camere con gli amenities e i materiali necessari. Occuparsi della rimozione dei rifiuti.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Segnalare eventuali anomalie, guasti o malfunzionamenti riscontrati, fornendone una descrizione affinché possano essere risolti secondo le procedure stabilite.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Organizzare e mantenere in perfetto ordine, stato e pulizia l’office e il carrello, gestendo il livello delle scorte di attrezzature, biancheria e materiali, secondo le procedure stabilite.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Consegnare gli oggetti dimenticati dai clienti al Responsabile Housekeeping al termine del turno.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Verificare e controllare lo stato delle camere, assicurandosi che non vi siano discrepanze con il sistema.</li><li style="font-family:&#39;trebuchet ms&#39;, geneva, sans-serif">Controllare nuovamente le camere vuote assegnate in vista degli arrivi.</li></ul>What are we looking for? 1 o 2 años de experiencia trabajando en puesto similar en el sector hotelero o de limpieza.

Housekeeper

MISSION: Responsible for all administrative and operational tasks within the department. This role ensures that guest rooms and public areas meet hotel and brand standards and that all cleaning procedures are implemented effectively.  Main responsibilities:<ul style="margin-top:0.0cm;margin-bottom:0.0cm"><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Lead and oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, and maintenance in guest rooms and public areas</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Plan, organize, and supervise daily activities of the housekeeping team, including scheduling shifts based on occupancy and operational needs</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Monitor service quality through guest feedback platforms and internal audits, implementing continuous improvement actions</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Ensure proper control and management of linens, amenities, cleaning products, and housekeeping supplies</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Supervise inventory processes and ensure accurate stock control and cost efficiency</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Coordinate closely with Front Office, F&amp;B, and Guest Experience teams to ensure seamless service, including VIP room inspections and special requests</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Manage and resolve guest complaints with professionalism, ensuring guest satisfaction and service recovery</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Ensure the correct implementation of deep cleaning and preventive maintenance programs</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Guarantee compliance with brand standards, operational procedures, and health &amp; safety regulations</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Support the preparation, monitoring, and achievement of the department’s budget and financial goals</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Analyse departmental performance, identifying opportunities to improve efficiency and profitability</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Lead, motivate, and develop the housekeeping team through training, coaching, and performance evaluations</li><li style="margin:0.0cm 0.0cm 0.0cm 0.2px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.2px">Participate actively in recruitment, talent development, and employee engagement initiatives</li></ul> What are we looking for?:<ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Degree or diploma in Hospitality, Tourism, or a related field preferred</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Advanced English; additional languages are a plus</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Minimum 2 years of experience in a similar role or solid experience within a Housekeeping department</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong knowledge of housekeeping operations, hotel procedures, and management systems</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Proven leadership and team management skills</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Excellent organizational, problem-solving, and communication abilities</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Strong attention to detail and commitment to delivering outstanding guest service</li><li style="margin-bottom:0.0cm;margin-top:0.0cm;margin-right:0.0cm;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Proactive mindset with a focus on continuous improvement and innovation</li></ul>

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Limpiador/a - Occidental Pueblo Acantilado

Housekeeper

Housekeeping Manager - Palazzo Cordusio Gran Melia Hotel

Limpiador/a - Occidental Pueblo Acantilado

Job description

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