Waiter

O Hotel Marquês de Pombal está situado na artéria mais central da cidade de Lisboa, a Avenida da Liberdade, com acesso pedonal em poucos minutos à zona histórica da Baixa, a poucos metros de distância da rede pública de transportes, e com acessos excepcionais às principais saídas da cidade por via rodoviária. 

Com mais de 20 anos de experiência, este hotel de 4 estrelas é acolhedor, descontraído, e amplamente reconhecido pela sua excelência de serviço e flexibilidade. Os quartos, com a sua decoração suave e cuidada, respiram a História e os Monumentos da cidade, debruçam-se sobre a sua calçada e convidam a ficar.

O Hotel Marquês de Pombal, hotel de 4 estrelas no centro de Lisboa, pretende admitir um(a) Empregado(a) de Mesa.
Reportando à chefia do departamento de F&B, tem como principal função o atendimento dos clientes nas várias áreas de restauração do Hotel (Sala de Pequenos Almoços, Restaurante, Bar, Sala de Banquetes, Room Service).

Empregado de Mesa (m/f)  - Hotel 4 * Centro de Lisboa

Empresa hotelera familiar con hoteles en Barcelona y Mallorca, con un elevado compromiso por la calidad, en un entorno de diseño y comodidad.

We are seeking an experienced Restaurant Floor Manager/Maitre to lead and supervise the day‑to‑day service operations of our hotel’s main restaurant and associated service points. This role oversees breakfast, lunch, and dinner service, ensuring a refined, efficient, and welcoming guest experience aligned with Olivia Hotels Lisboa standards.&nbsp;About the RoleThe Restaurant Floor Manager is responsible for coordinating the front‑of‑house team, maintaining service excellence, and ensuring smooth operational flow throughout all meal periods. This position is central to guest satisfaction, team leadership, and the overall quality of the dining experience.Key Responsibilities<ul><li>Lead and supervise daily service operations for breakfast, lunch, and dinner.</li><li>Guide, motivate, and support the service team, fostering a professional and positive work environment.</li><li>Ensure strict adherence to service protocols, brand standards, and quality expectations.</li><li>Organize staff scheduling, shift planning, and daily task assignments.</li><li>Welcome guests, provide menu and wine recommendations, and ensure attentive, personalized service.</li><li>Coordinate special setups, private events, and operational service needs.</li><li>Manage guest feedback and resolve service issues with a proactive, solution‑oriented approach.</li><li>Collaborate closely with the kitchen and management teams to optimize service flow and communication.</li><li>Support administrative tasks such as stock control, ordering, and operational reporting.</li></ul>&nbsp;Required Qualifications<ul><li>Minimum 3 year of experience as Maître/Restaurant Manager, or 3-5 years as Assistant Manager/Supervisor in upscale hospitality.</li><li>Strong knowledge of gastronomy, service standards, and wine service.</li><li>Excellent communication skills and a strong guest‑service mindset.</li><li>Fluency in Portuguese, English, and Spanish; additional languages are an advantage.</li><li>Familiarity with F&amp;B operational systems and MS Office.</li><li>Hospitality or F&amp;B management education is valued.</li></ul>&nbsp;Preferred Skills<ul><li>Hands‑on leadership with strong team‑coordination abilities.</li><li>Ability to remain calm, organized, and solution‑driven in fast‑paced environments.</li><li>Strong multitasking and problem‑solving skills.</li><li>Commitment to quality, consistency, and continuous improvement.</li></ul>&nbsp;What We Offer<ul><li>A key operational leadership role within Olivia Hotels Lisboa.</li><li>A supportive, professional team environment.</li><li>Competitive compensation aligned with experience.</li></ul>&nbsp;Equal Opportunity StatementWe welcome applications from hospitality professionals committed to delivering exceptional service. All candidates will be considered equally, regardless of gender, age, nationality, or background.

Restaurant Floor Manager/Maitre

At Olivia Hotels Collection, we are looking for professional Waiter / Waitress to join our Food &amp; Beverage team at Olivia Lisboa.We are looking for dynamic, responsible individuals with a passion for hospitality, a strong service-oriented mindset and a genuine commitment to customer satisfaction.Your mission will be to ensure an exceptional experience for our guests, while maintaining the high standards of quality and excellence that define our hotels.Main Responsibilities<ul><li>Providing excellent customer service.</li><li>Taking and processing orders.</li><li>Serving food and beverages.</li><li>Managing and organising tables.</li><li>Processing payments.</li><li>Handling customer requests, issues and complaints.</li><li>Working collaboratively as part of a team.</li><li>Maintaining cleanliness, organisation and safety standards.</li></ul>Technical Skills<ul><li>Knowledge of the menu, ingredients and preparation methods.</li><li>Proficiency in carrying trays, handling plates and applying professional service techniques.</li><li>Basic knowledge of wines and other beverages.</li><li>Familiarity with Point of Sale systems (POS).</li><li>Knowledge of regulations regarding alcohol service and food safety.</li></ul>Personal Skills<ul><li>Excellent verbal communication skills and a friendly attitude.</li><li>Professional appearance and demeanour.</li><li>Ability to work under pressure while maintaining high service standards.</li><li>Strong teamwork skills and a proactive attitude.</li><li>Attention to detail and a good memory for orders.</li><li>Ability to multitask and manage several responsibilities simultaneously.</li></ul>Desired Qualifications<ul><li>Proven experience of 1 to 2 years as a Waiter/Waitress.</li><li>Previous experience in restaurants, hotels or events (highly valued).</li><li>Good command of English; additional languages will be considered an advantage.</li></ul>Why Olivia?Joining Olivia Hotels Collection means becoming part of a growing hospitality group with a clear ambition: to create distinctive hotels where people, authenticity and exceptional experiences are at the heart of everything we do.At Olivia Lisboa, you will have the opportunity to contribute to the opening and development of a new hotel concept in Lisbon, working alongside a professional and international team.Are You Ready to Make a Difference?If you have built your career in 4-star Superior or 5-star hotels, understand the standards of luxury hospitality and genuinely enjoy creating exceptional experiences for guests, we would love to meet you.Your experience matters. Your attitude makes the difference.

Waiter/Waitress

O minimalismo alia-se ao conforto e no coração de Lisboa em plena Avenida Almirante Reis, nasce a ‘My Charm · Lisbon Suites’.

- "Problem solver" mindset;
- Liderança pelo exemplo;
- Comunicação eficaz e adaptada ao perfil emocional de cada elemento integrante de uma Equipa de Receção;
- Gestão de Equipa (Experiência acumulada como Responsável);
- Mais-valia: Domínio de software hoteleiro Newhotel;
- Conhecimento de línguas (inglês, obrigatório em capacidade comunicacional e de escrita);
- Experiência em hotelaria;
- Flexibilidade de horários rotativos (diurno e noturno);
- Folgas rotativas;
- Sentido de responsabilidade;
- Maturidade;
- Proatividade;
- Capacidade de trabalhar em equipa;
- Simpatia e tolerância;
- Dinamismo;
- Organização;
- Domínio ao nível Informático (Microsoft Office).

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Empregado de Mesa (m/f) - Hotel 4 * Centro de Lisboa

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