Job Summary: To manage properly all the activities related to F&B Hostess position What will I be doing? • Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition. • Participates in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information. • Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation. • Greets customers with a nice smile and cordial greeting and leads them to their table. • Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number. • Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations. What are we looking for? • At least 1 year of previous experience in the same role • Excellent Interpersonal Skills and strong Public Relations Attitude • Must be fluent in English; other languages are preferred • Flexibility, strong motivation and ambition for professional growth

Requirements

Minimum degree

None of the above

Experience

Not required

Report offer

About the company

Meliá Hotels International

Palma de Mallorca, Spain

Hotel Chain

Website

Somos la compañía líder en España y una de las mayores del mundo, con diez marcas reconocidas y más de 370 hoteles en cuatro continentes. Meliá Hotels International es el único entre los veinte mayores grupos hoteleros internacionales con un origen vacacional y con el tamaño ideal para combinar una excepcional hospitalidad con una gestión eficiente y cercana a sus stakeholders. Todo esto, unido a nuestra calidez y pasión españolas, nos hace únicos y diferentes. En Meliá todos somos Very Inspiring People, grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos ellos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

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